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Omega Watches

Omega Watches

www.omegawatches.com
What is your customer experience with Omega Watches?

Omega Watches Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Omega Watches has a 2.2 star rating from 4 reviews, with 75% unfavorable feedback; Omega Watches reviews show most consumers are dissatisfied and seek solutions.

Key Takeaways for Future Customers

  • Expect potential delays with repairs and service centers and limited customer service access.
  • Be prepared for high price level and possible costly overhauls rather than simple repairs.

Negative Feedback / Risk Areas

  • Frequent customer complaints about refunds and unreachable customer service.
  • Service center competence and repeated repairs raise concerns about repairs and quality.

Positive Feedback

Some owners seek certificates and resale valuations, indicating collector interest in Omega timepieces.

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Media from reviews

Omega Watches - Omega Sea Master was stolen
Omega Watches - Omega Sea Master was stolen - Image 2
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Anonymous
map-marker Grantsburg, Wisconsin

I cancelled my policy because I fell on hard times now I can't get my money even though I didn't go anywhere near the miles or anything else and I can't reach anyone

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AI Highlights
  • Refund for a cancelled policy is still not received after months.
  • Calls for status go unanswered; prior monthly deductions occurred without issue.

I've been waiting for months just to get my refund back I cancelled my policy and I followed every procedure I was asked to do I called to check on the status of my refund and now no one is answering the phone nor returning my calls but there wasn't a problem when I faithfully allowed them every month to go into my account to take the money out but now I can't get in touch with nobody this ridiculous and unprofessional.

User's recommendation: Be careful before choosing this company

View full review
JAMES K Rmq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No quartz watches manufactured for MEN! Gender discrimination

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AI Highlights
  • Omega has not made men's quartz watches since 1995/1996, but makes women's quartz.
  • Only Tag Heuer, Seiko, and Breitling make men's quartz watches.
Original review updated Dec 28, 2021

Omega watches Switzerland - does not manufacture ANY quartz watches for men since 1995/1996! However, they ALWAYS manufacture quartz watches for women!

This is a brazen and ignorant methodology practiced by Omega against MEN! Why don't they - gee let me see - hmmmmmmm! They accomodate WOMEN because it is not of high importance to them - as it is for the most part an accessory piece to their wardrobes! I am not jealous - but happy for the women!

How about the men? Only Tag Heuer, Seiko (Japan), and Breitling continue to manufacture quartz watches for men. Omega and the other Swiss watch makers - do not even have any desire to perhaps make one Seamaster quartz watch for men! A conspiracy so they can drain our money for an automatic watch!

Subterfuge is evident - because they KNOW - most men place a high emphasis on the watch! We are not rich like Bill Gates or Shaq - so what do I do?

I purchase either a Seiko Grand Seiko or a Breitling! End of story for the moment!

Cons:
  • Conspiracy against men

Preferred solution: OMEGA SEAMASTER QUARTZ WATCHES - FOR MEN! Women have the latitude/choice - why can't we???????

User's recommendation: Listen up MEN - don't knuckle under to the Swiss watch makers! They are terrible!

View full review
1 comment
JAMES K Rmq

Hello watches from Switzerland! Shame on you!

ABDULLA M Mux

Suspecious way of service

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AI Highlights
  • Omega Constellation repair at Malabar Gold.
  • Second major service in two years; battery expired.
  • Repair took over two months; watch not delivered.

I have an Omega Constellation watch which is going under repair /service with Malabar Gold service center. This is the second time in two years that this watch, which I was using for more than ten years without any trouble, going under major identical service/repair . The initial reason to send this watch to service is for replacement of expired battery ( Battery expired just in two years!!) More over this service center took more than two months to rectify it, and the watch is still not delivered to me.

This makes doubt in me about the competence and quality of this service center.

Loss:
$500
Cons:
  • Repair policy

Preferred solution: Let the company propose a solution

User's recommendation: I don't recommend this service center to any of the customers.

View full review
RonaldSidney B

Duplicate certificate

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AI Highlights
  • Omega Constellation Automatic purchased at auction.
  • Officially certified; serial 3613****.
  • Request for a duplicate test certificate.

I have been fortunate to purchase an Omega Constellation Automatic at auction and note thar it has been officially certified. Its serial no is 3613****.

Are you able to provide me with a duplicate test certificate?.

Kind regards, Ron Boyman

Preferred solution: Let the company propose a solution

View full review
Resolved
Roger C Ytw

Resolved: Omega Sea Master was stolen

AI Highlights
  • I am seeking an insurance price for a watch.
  • The watch is gold/stainless with blue dial and metal bracelet, bought in early 1990s in Mississauga.
Omega Watches - Omega Sea Master was stolen
Omega Watches - Omega Sea Master was stolen - Image 2

I am trying to price a watch I bought in early 1990’s in Mississauga, Ontario Canada.

It was a gold/stainless sea master with blue face and metal bracelet. I need to price it for insurance sake.

Can you please help me.

Roger Cherry

(506)342-****

roger.cherryrcdd@***.com

Loss:
$8750

Preferred solution: Looking for an estimate for insurance to replace it today.

View full review
Bryce Vrs

Buy Rolex

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AI Highlights
  • Omega Planet Ocean serviced by Swatch in SA last year; still not right after three repairs.
  • Requests a senior contact; provides phone and email.

Good day, I have an Omega Planet Ocean which Swatch in South Africa serviced last year. The watch has been back 3 times to get it right and I received it back yesterday and its still NO RIGHT!!!

Please have someone senior contact me.

+278******** or bryce.beckingham@***.com. Pathetic service!!!

Loss:
$5000

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Chiniot, Punjab

I want to sale my omega watch

AI Highlights
  • Owns an old, rare gold-plated Omega Seamaster from grandfather.
  • Wants to sell it.
  • Contact via WhatsApp at 009233****7903 to share pics.

Sir I have a very old gold and rare gold plated Omega Seamaster watch belongs to my grand father. I want to sale it.

My whatsapp number is 009233****7903. Kindly msg me or contact me on my whatsapp so I can send u its pics.

Regards.

Profesaor Abid

View full review
Anonymous
map-marker Walnut Creek, California

Unbelievable lack of customer service

AI Highlights
  • Poor service; no live reps or callbacks.
  • SMP300 to Spitz Jewelers (authorized dealer).
  • Watch ran fast, bezel stuck, scratches; paid $550.

Unbelievable lack of customer service … Unbelievable lack of customer service access. Zero live people available to take a customers call.

No call backs from voice mail. I had taken a smp300 to "Spitz jewelers" in walnut creek, ca. They are the local authorized dealer. I paid $550 for a routine service.

Watch came back: 1: ran way fast out of spec +30 seconds/day 2: was unable to turn bezel 3. Huge scratches/deep gouges on caseback where the tool slipped returned to have these issues fixed now watch seizes randomly case back was simply sanded down to remove the scratches this place ruined my watch.

I was unable to get any call back from Omega for any help. Last omega I will ever buy.

Loss:
$2300

Preferred solution: Let the company propose a solution

View full review
Anonymous

Omega boutique in jacksonville fl

I asked if any watches were at a reducex price,and was told they do not ever do deals lol.

View full review
Anonymous
map-marker Lithonia, Georgia

NEVER buy an Omega. Big rip off in store for owners.

AI Highlights
  • Budget Omega cost about $1200, it stopped after 3 years, with a 2-year warranty, and repair is a $600 overhaul totaling about $4000 over 20 years.

I bought a lower end Omega for about $1200. Thee years later it stops working.

I was out of the warrenty period- that lasts for two years- so I know the repair will be my responsibility. I call Omega to sent it in to repair the problem. they say that they do not just repair their watches- they will only do a $600 overhaul on the whole watch. My choice was to pay $600 or my watch would remain broken.

Furthermore they went on to say that owners were return their watch about every 4-5 years....

at $600 a pop. Meaning total cost over 20 years of owning a $1000 watch is $4000 (original purchase of $1000 plus a $600 overhaul every four years - at cost of $3000).

Loss:
$1000
Cons:
  • Repair policy

Preferred solution: Price reduction

View full review
Anonymous
map-marker Washington, District Of Columbia

Omega watch is broken at first battery change

AI Highlights
  • A $1,700 Omega watch, four years old, now needs an overhaul at $370 after the first battery change.
  • The reviewer says Omega is junk and a rip-off.

I got a $1,700 Omega watch as a birthday present four years ago from my wife who bought it at Lenkersdorfers. Now, after four years at the first battery change, Lenkerdorfers told us that the watch needs an "overhaul" and it will cost $370.

I never had a $20 watch go bad on me in 4 years. This is outrageous - never buy an Omega product - ever! Their product is a piece of junk and they rip you off.

In addition, when I tried to submit a complaint through the Omega website - it actually doesn't let you submit anything - it gives you a "general error occured" message. So, it is not enough, that they make junk, and they try to rip you off, but really they don't want to hear from you either.

Loss:
$1700
View full review
1 comment
Guest

I have just had exactly the same problem watch broken after battery change AND THEY SUGGESTED TO SERVICE AT £320!. I agree Omega watches are complete rubbish.

I have a swatch that has outlasted it by along way.

DONT BUY, and service so far to resolve the matter has been awful, not given up yet!

boling

You can view the replica watches here

AI Highlights
  • Omega opens Hangzhou flagship store, its third flagship location.
  • Beijing Olympic Series debuts Constellation coaxial watches.

Omega flagship store in Hangzhou third largest country to settle downBeijing Olympic Games as a time of Switzerland's top brand watches and clocks, Omega Watches, especially in the choice of the 88 day countdown to the Olympic Games, the largest shopping center in Hangzhou, officially opened in Hangzhou, the third flagship store, and a grand release, "the Beijing Olympic Series" dual-constellation Eagle coaxial time-table and elegant watch the two-disc collection of the table. To express the support of the Beijing Olympic Games, replica Omega Watches have special invitation to the 2004 Athens Olympics, won the women's 100 metres breaststroke gold medal, "Wang female frog," Luo Xuejuan came to the scene to witness the big stores this moment. Replica Omega Watches "Beijing Olympic Series" Constellation coaxial time-table men and women form the table and provide 18 K gold, 18 K platinum and 18 K-gold models to choose from, each limited 288. Omega Watches "Beijing Olympic Series" flying saucer limited elegant men and women to provide tables and 18 K gold and stainless steel models, each limited 2008.

http://html.watchepay.com/watches-259.html

View full review
1 comment
Guest

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