Would like to open a dealer account

Hello, We are very unhappy!! Last week, we had a client who was adamant with using omega cabinetry for their very large kitchen. Our company reached out to customer service to obtain a contact number for a area representative to open a new account. After waiting on hold for 45 minutes, I was told that I would be contacted shortly and as of yet to be contacted and may have lost the job. Regards, MARINA PLACIDO | SR. DESIGNER &;;; SELECTION COORDINATOR Main: (301)525-**** | Cell: (301)254-**** | MHIC 05-13**** 10079 Stedwick Rd #87691, Gaithersburg, MD 20879 www.washingtoniancompanies.com
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#2523590 Review #2523590 is a subjective opinion of poster.
Germantown, Maryland

They did get back to me in a timely manner

I tried to contact Omega Cabinetry directly because I needed specific information about one of their products product. They do not have a telephone number where I can speak with a sales associate. I also went through their website to try to contact them, although their website was hard to navigate to try to complete a "Contact Us" submission. They responded within 24 hours and were able to answer my emailed questions. They were very good about subsequent/follow-up questions. I am very pleased that I got a response. I did urge them to have some sort of customer service number where a person could contact them directly rather than using websites like this one :-) I was told you can ask authorized dealers questions about their products. But I did not find a place on their website which listed authorized dealers. Overall, I am no longer a pissed off consumer :-)

User's recommendation: Submit both a "contact us" request from that company, and also from this website, Pissed Off Consumer. Your chances of getting a response apparently go up.

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#2354003 Review #2354003 is a subjective opinion of poster.
Bellevue, Nebraska

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New Reviewer

Need a part

just got a recording when I called

User's recommendation: this seems to be the only way to contact them.

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#2169168 Review #2169168 is a subjective opinion of poster.
Preferred solution
send me needed part, pull out trash bin, clip to hold cabinet door- Omega

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