Ombudsman for Banking Services and Investments Reviews
Ombudsman for Banking Services and Investments Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review with consumers mostly dissatisfied and recent recommendation calling it a “Waste of time”. Reviews cite poor customer service, limited product diversity, and a high price level.
Positive Feedback
No positive feedback appears in the available Ombudsman for Banking Services and Investments reviews.
Negative Feedback / Risk Areas
- Alleged refusal to investigate fraud and perceived bias toward banks reported in customer complaints.
- Poor customer service and lack of timely resolution.
- High price level and limited product or service diversity.
Key Takeaways for Future Customers
- Expect difficulty resolving disputes and consider reading Ombudsman for Banking Services and Investments reviews before filing a case.
- Refunds may require escalations; document communications and consider external channels if needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review with consumers mostly dissatisfied and recent recommendation calling it a “Waste of time”. Reviews cite poor customer service, limited product diversity, and a high price level.
Positive Feedback
No positive feedback appears in the available Ombudsman for Banking Services and Investments reviews.
Negative Feedback / Risk Areas
- Alleged refusal to investigate fraud and perceived bias toward banks reported in customer complaints.
- Poor customer service and lack of timely resolution.
- High price level and limited product or service diversity.
Key Takeaways for Future Customers
- Expect difficulty resolving disputes and consider reading Ombudsman for Banking Services and Investments reviews before filing a case.
- Refunds may require escalations; document communications and consider external channels if needed.
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Verified Reviewer
Corrupt, incompetent and in bed with the banks
- - Fraudulent E-transfer occurred on Koho/Peoples Trust.
- - Funds were deposited to a CIBC account; refund followed after media coverage.
The Ombudsman for Banking and Investments (OBSI) is certainly not impartial and just want to get rid of you. Should be disbanded and a proper ombudsman with teeth installed.
When I contacted them they told me the transfer was done and they have absolutely no idea which bank the money was transferred to or where the money was deposited. It seems that people working there are involved with the fraudsters.
Money is disappearing from this bank and they claim they have no idea where the money is going.
After I insisted that they tell me where my money went they revealed that the money was deposited to an account at the CIBC but they were not going to do anything about it.
I then contacted CTVnews and they said they were going to broadcast the story on TV, at that point the bank buckled and decided to refund me my hard-earned money.
I then called the CIBC to let them know the fraudsters were stealing money from Koho Bank and transferring the money to the CIBC. The CIBC informed me that they will only take action if they receive a complaint from Koho Bank because it has to be handled bank to bank.
Koho bank has refused to stop the fraudulent transfers because its obvious that the fraudsters there are benefiting from the fraudulent transfers.
I also filed a complaint with the OBSI pointing out that by refusing to do anything to stop the fraudulent transfers Koho bank is in breach of their responsibility and obligation to try to prevent fraud from impacting their customers but the OBSI has refused to do anything about it.
The OBSI rarely sides with consumers because of the way it is funded, they usually side with the banks.
- Dishonest lack of integrity
- Corrupt
- Incompetent
Preferred solution: An honest review of my complaint
User's recommendation: Waste of time
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Very corrupt