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To whom it may concern: I have been shopping @ Omaha Steaks Store for nearly four years. My family loves your product. In fact, I no longer buy meat @ the grocery store. Imagine my dismay, as well as, many others that received a card in the mail letting us know that the Omaha Steaks store; located @ 281 & TPC Parkway in San Antonio, Tx. Is closing effective March 19. My question is "why." The store manager, Steve could not answer my question,...
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#1012251
I know this isn't as big of a problem as other complaints, but it really pissed me off. My mother bought me some tenderloin/filet mignons from omaha steaks for Christmas. Although I love to cook and know how to cook pro, I would never break down to buy myself tenderloin. Got the beef shortly before christmas, cracked the package open, and lo, the beef still had the silver skin on it. It is a real pain in the *** trying to trim steaks after...
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#1012225
I bought the beef package and sausage pack at xmas. I split it with my daughter and her husband. So far the only thing that we liked was the stuffed baked potatos, very tasty but very small. The pork chops I think were packed before I was born (1949), very tough for some reason, I never have had a issue with pork chops before. The hamburgers shrunk up very bad on the bbq. The hot dogs ok, bratwerst was boring, kielbasa was very good, Italian...
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#1008793

Short Review for February 18, 2017

#1010263
failed to refund purchased price
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Omaha Steaks Sirloin Steak Review

#1009962
1.0
I return five steaks I had purchased six steaks the one I cooked up and ate was tougher than shoe leather. No refund sales person didn't care said it would take to long to look up my account I gave them to the next customer I'd done better trying to return a ford to a chevy dealer
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Omaha Steaks Chicken Fried Steak Review

#997491
1.0
A late Xmas gift...not impressed. Have had your products over the years and enjoyed them. Not this year. Chicken fried steaks...what a joke. Hardly any meat in the crust/batter. The steaks get smaller and thiner. Partially unthawed when we received the gift box. Will not buy your products/your photos are deceptive.
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Omaha Steaks Hamburger Review

#995583
3.4
Our experiences with the fillet mignon was good, BUT avoid the hamburger patties like the plague, full of fat and probably some meat somewhere. McDonald's comes off as a good alternative. Sorry money lost down the drain.
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I placed one order from Omaha as a Christmas gift for friends the last 2 years and find that they now call my home phone at least once every day and it is very annoying. I have blocked any calls from them so their calls do not ring through but they show on my ID as having called. My friends that I gifted Omaha products to returned the favor this year so I know they have but because of the calls they have lost a repeat customer and if they are...
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Anonymous

Brian The calls just keep coming. I receive random calls all the time asking to buy something. They hung up on me when I was asked why I didn't order anything else from them. RUDE R...

#1006687
They advertised 12 Free hamburger is you purchased any item over $19.99. Got the item ordered with no hamburgers. Call customer service which is the worst I have ever deal with and spend over an hour trying to get someone to explain why I did not receive the hamburgers too. The first person I spoke with had no idea what she was doing. I asked for a supervisor. It took over 20 minutes for her to try to figure out how to transfer the call. Spoke...
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#1004775
We decided to order from Omaha steaks as a trail run. We were planning on buying an assortment of these as gifts for family. So glad we didn't! It was NOTHING LIKE WHAT THEY SHOW in their advertising...WTF...I think we were eating 'wallabee'! Never again....It is all pure ***. Even the 'replacement' orders were more of the same ***. Where are all those big fat juicy filets steaks they advertise? What we got was thin fatty pieces of meat with...
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Anonymous

Omaha Steaks Customer Care I am sorry to hear that you were not satisfied with your recent purchase from Omaha Steaks. All of our products are backed with a 100% satisfaction guarantee. Please contact u...

#1004200
Received a gift box from Omaha Steaks that was supposed to arrive before Christmas but did not arrive until after. It contained 3 types of sole. The almondine sole was terribly greasy and had literally one almond sliver on each filet. The crab stuffed sole had no flavor. The shrimp and garlic stuffed sole was okay. Having read the comments from other people who received gifts from relatives who used Omaha Steaks, it does not appear to be worth...
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Anonymous

Anonymous Maybe she hasn't sent you gifts for decades because you are a total complainer.

I didn't like
  • Any of the items i received
#1000047
Never buy Omaha Steaks fish! The stuffed sole with crab and scallops is just a thin sole fillet filled with breadcrumbs. Served it for guests and we all gagged. No crab, no scallops. The coconut shrimp is a very tiny shrimp loaded with breaking and no coconut. The tilapia is so salty, you can't taste any of the other seasonings. I did order a couple of steaks. They were just okay. Very thin fillets. At least the beef was edible. The fish was...
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Anonymous

Omaha Steaks Customer Care I am sorry to hear that you were not satisfied with your recent purchase from Omaha Steaks. All of our products are backed with a 100% satisfaction guarantee. Please contact u...

1.0
I liked
  • Franfurters
I didn't like
  • Suck
#994183
I placed an order on 12-23 for 3 items that were listed as in stock on their website. It was not a Christmas gift so I was not expecting delivery in two days. I never dreamed it would take 20 days to get to its destination. It was to be a gift for a friend who just had surgery and was having trouble getting around. When I place the order the estimated delivery date was 1-5. A little long but since he was home recovering I thought it would work....
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Anonymous

Anonymous Finally received refund one month later.

Anonymous

Omaha Steaks Customer Care I am sorry to hear that you were not satisfied with your recent purchase from Omaha Steaks. All of our products are backed with a 100% satisfaction guarantee. Please contact u...

1.0
#990928
I tried to order a Christmas gift for someone and placed it online. I specifically selected a package that would be delivered before Christmas. After I paid and the order was confirmed I get an email with a estimated delivery date of January 4th. I got nowhere trying to resolve this and cancelled the order. In January I placed a new order online to be sent directly to a friend for a gift. I received this order on 1/12 which was the estimated...
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Anonymous

Omaha Steaks Customer Care I am sorry to hear that you were not satisfied with your recent purchase from Omaha Steaks. All of our products are backed with a 100% satisfaction guarantee. Please contact u...

2.2
I liked
  • Selection
I didn't like
  • Customer service
#990027