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Omaha Public Power District

Omaha Public Power District

www.oppd.com
What is your customer experience with Omaha Public Power District?

Omaha Public Power District Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Omaha Public Power District has a 1.7 star rating from 1 review; consumers report dissatisfaction with outages, slow emergency response, and safety concerns while noting billing and website are important to reviewers and price level is medium.

Key Takeaways for Future Customers

  • Check Omaha Public Power District reviews for outage response experiences before relying on quick repairs.
  • Expect medium price levels and review billing and website processes for account management.

Negative Feedback / Risk Areas

  • Long emergency wait times and difficulty reaching customer service during outages.
  • Safety risks from delayed line repair and unresolved wiring hazards.
  • Customer complaints about communication and responsiveness.

Positive Feedback

Reviewers value the billing practices and website features when interacting with the utility.

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Anonymous
map-marker Omaha, Nebraska

Emergency power outage

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AI Highlights
  • - Electrician tried to troubleshoot at the meter center around 2:00 pm, the breaker shutoff caused a direct short, and 911 NE# arrived to contact OPPD.

November Friday the 28th 2025 around 2:00 pm the electrician was attempting to troubleshoot an electrical problem. The electrical issue was at the meter center.

When the breaker was shut off it caused a direct short inside the meter center. We had 4 different people calling every available # all failed to connect.

We had to call 911NE# for help so they could call oppd. Then they arrived.

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Amanda S Hvw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Omaha, Nebraska

Urgency

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AI Highlights
  • - Wires in trees must be cut and shut off by OPPD.
  • - Response is unclear; concerns about fires and kids remain.

LWe had a bad storm that came through on Friday night/Saturday morning. We have wires in trees and can get them cut down because oppd needs to take and shut off the wires..

Which I know and understand a lot is going on, but they are more worried about turning on the lights not fixing wires and wire sparking today all they can state is that they are aware and will be as soon as they can, they have known about this problem and got multiple calls and messages when.

I bring up fires and kids is that is what they are saying, and It's okay for it to happen I get no answer back, so to me that's say that's what they want, or it's okay, when you have pets and kids and memories in your home. YES I have insurance on the home, but that doesn't bring g it back.

Preferred solution: Do the right thing

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