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yesterday i spent 45 minutes trying to speak to one of your agents got nowhere and i tried again later with the same results,i would like to speak to a person not a robot, i think it is a ploy on your part not to speak to customers i would like to know why without the old chestnut that "that we are very busy". the reason i want to speak to an operator is for them to verify my request for apartment 314 because it has no steps i requested 314 in 2019 and got it ,i will be close to 85 years old in september and have to use a walking stick,and access to 314 has no steps as virtually all other apts do have,it also has a walk in shower, i know you are going to say it is down to sweet memories to allocate the apts but you r request on my behalf apt 314 secured it for on my medical grounds i hope you can help me in my request. i cannot give you my booking number because i do'nt have it yet. thank you. mr and mrs mottram
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#2524765 Review #2524765 is a subjective opinion of poster.
  • Hard to get through to customer services
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Travel Agencies Expert Talks

Travel Tips: Airbnb VS Traditional Renting

Oct 30, 2020

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? Mary Branum, a vacation rentals expert, shares her tips on how to look for places to stay, what are the best vacation rentals websites, how to avoid scams during bookings, and what to do if you face some issues.

Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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