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Olympic Holidays

Olympic Holidays

www.olympicholidays.com
What is your customer experience with Olympic Holidays?

Olympic Holidays Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Olympic Holidays has a 3.0 star rating based on 1 customer review and overall consumer sentiment is mostly neutral.

Positive Feedback

The reviewer values prior accommodation allocation and accessible apartment 314 with a walk-in shower, which met specific mobility needs.

Negative Feedback / Risk Areas

  • Long wait trying to reach customer service and difficulty speaking to an operator, a common Olympic Holidays customer complaints theme.
  • Concerns about reservation verification when booking numbers are not yet available.

Key Takeaways for Future Customers

  • Check Olympic Holidays reviews for service response experiences before booking and confirm accessibility requests in writing.
  • Be prepared to follow up on verification and customer service channels if urgent; ask about billing or refunds policies when needed.
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terence m Ngr

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Complaint

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AI Highlights
  • - Spent 45 minutes seeking an agent; wants a real person.
  • - Requests verification for apartment 314: no steps, walk-in shower, medical needs.

yesterday i spent 45 minutes trying to speak to one of your agents got nowhere and i tried again later with the same results,i would like to speak to a person not a robot, i think it is a ploy on your part not to

speak to customers i would like to know why without the old chestnut that "that we are very busy".

the reason i want to speak to an operator is for them to verify my request for apartment 314 because

it has no steps i requested 314 in 2019 and got it ,i will be close to 85 years old in september and have to use a walking stick,and access to 314 has no steps as virtually all other apts do have,it also has a walk in shower, i know you are going to say it is down to sweet memories to allocate the apts but you r

request on my behalf apt 314 secured it for on my medical grounds i hope you can help me in my

request. i cannot give you my booking number because i do'nt have it yet. thank you.

mr and mrs mottram

Cons:
  • Hard to get through to customer services

Preferred solution: Deliver product or service ordered

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Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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