Resolved
Chuck L Nke

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Verified Reviewer
| map-marker Cypress, California

Resolved: Sole is coming apart

Updated by user Nov 27, 2023

Company fixed the issue and I have been provided with apology. Spoke to customer assistance, someone named Naja very helpful

Original review Nov 20, 2023
OK was very helpful in responding to my issue. They were very professional, courteous, and very responsive. Thank you for your efforts to resolve my issue. Looking forward to continue to having and wearing Olukai footwear. Thank You
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Karen W Gjh

Returns

Cant get an answer on how to return a pair of boots..theres no paperwork in the box..cant get a person
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Preferred solution: Full refund

Anonymous
map-marker Callicoon, New York

Stop sending me emails

You send me to many emails If I want your shoes Ill go on line Now youre making me type more words which really *** me off
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Anonymous
map-marker Bel Air, Maryland

My coupon worked the got kicked out

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You say my order was delivered and its not here or at any neighbors. This entire process has been a nightmare with this company. I expected better.
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User's recommendation: Stay away

Anonymous
map-marker Arlington, Virginia

Sandals

I was told this order was in the computer.Where is the order?In response to your email,I have no idea what has happened to this order as Olukai has not emailed to me at any time what so ever.
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Anonymous
map-marker Pittsford, Michigan

I Had a issue with a pair of golf shoes, customer service was outstanding!! Thank you

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Emailed with no response. Love your shoes and sandals but wore golf shoe once to break them in a walk around the golf course and the toe sole separated from the shoe
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User's recommendation: Great Company and service!

Iyahna Osr
map-marker Haddonfield, New Jersey

Status of order

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Trying to find where my delivery is and I can't get through on your website please somebody contact me
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User's recommendation: Answer the phone

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