Paula B Mqz

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Verified Reviewer

VERY RUDE MANAGER Kokomo Store

I was looking at the pet stuff in the kokomo store and the manager had two carts of stuff in that section and he was at one end so I went around and came in the other way when I was trying to get thur I bump into one of the carts and he proceeded to tell me I should have went around and then he said what are you looking for I told him I was looking then he said what well what are you looking for I said I'm just looking and he said what are you looking for I told him never mind he is not a good manager I shop your store alot and never been treated that way in any store if no one wants to take care of this I will stop shopping your store. He needs to be fired! His name is Chris!!

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Preferred solution: Him Fired!!

Cynthia R Yvj

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Verified Reviewer

Need to change delivery address

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We are headed to our second home and need to change delivery address. We want to make sure the food doesnt thaw out being delivered to our other home. Thanks
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Preferred solution: Deliver product or service ordered

Resolved
Garon Mjf
map-marker Belleville, Illinois

Resolved: Check on my delivery date

It is 4:30pm and you are closed? Why ? It is Monday. You advertise that you are open till 7:00pm . Why are you closed?
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User's recommendation: Call EARLY

Dottie M Xjr

Bad service

Ask for help and waited 30 minutes in the carper no one every came I need 3 rolls of carper no one would help me bad store lazy workers want never go back I am going to put a sign in my business to let people know how sorry your service is
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Pros:
  • Sorry service
Cons:
  • Same

Preferred solution: Apology

User's recommendation: Don’t go to Ahoskie store

Kimberly W Vzi

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Verified Reviewer

Where is my order?

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I never received my package. My address is 126 Lafayette Blvd Apt C. I would like for a human to call me and tell me what's going on or when will I get my 56 dollars back.
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Loss:
$56
Pros:
  • Good prices
Cons:
  • Not delivering on time

Preferred solution: Deliver product or service ordered

Wilkie Esx

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Verified Reviewer

Late food delivery

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Website did not work for tracking box of food. Six days late. Hoping food would still be good. Called customer service and box is being replaced.
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Pros:
  • Dogs love food
Cons:
  • Delivery and useless website for tracking delivery

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t bother with website.

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