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Olivela

Olivela

www.olivela.com
What is your customer experience with Olivela?

Olivela Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Olivela has 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied with billing and returns, and several mention overcharges and wrong items.

Key Takeaways for Future Customers

  • Olivela reviews show a small sample size but recurring customer complaints about refunds and returns.
  • Great selection noted, Bible on sale cited as a positive purchase experience.
  • Expect high price levels and check charges carefully before confirming orders.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing errors and being charged for bundles instead of single items.
  • Problems with returns, missing return labels, and slow or unresponsive customer service.
  • Order mis-ships and difficult exchange, refund and cancellation processes.

Positive Feedback

Customers note great selection and specific sale items; product variety is a strength.

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Show reviews that mention
celebrity friends getting married address companies box daughter angeles dress answers people
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Tiffany H Xni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was charged for a bundle

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I was overcharged. I wanted a Bible, and they charged my card for the whole bundle, and I said I was not interested at this time.

Loss:
$24
Pros:
  • Bible was on sale
Cons:
  • Miss info

User's recommendation: Don’t buy

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Helma Z Uum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’m frustrated but hopeful my issue will be resolved

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AI Highlights
  • - I can't get a return label; emails go unanswered.
  • - The dress is too small and no label was in the box; it's being returned.

I sent several emails to the email address. I'm having bad luck getting answers about getting a return label.

The dress is way too small, and there was no label in the box, so I sent it back, but apparently, it went to the store and now it's being returned to me in Los Angeles. I don't know what else to do. I will recommend your site to my celebrity friends if this is resolved. My son is getting married to the daughter of someone famous.

Everyone who will be at the wedding is looking for something different, and I will recommend Olivela. My son is getting married, and all of these people will be there, and I know they are looking for unique clothing.

I will recommend your site to my celebrity friends if this is resolved. Companies send clothing to my friends hoping they will wear them.

Loss:
$74
Pros:
  • Great selection
Cons:
  • Bad communication

Preferred solution: Full refund

User's recommendation: Great fashion selection but customer service is frustrating.

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Debra A Nnb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel order

Called. Rang and rang.

Then, it went to voicemail. I resent the misrepresentation of 'Pissed Customer'.

I just want to cancel my order. This was within 30 minutes.

User's recommendation: Aggressive sales technique. Back out!

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Anonymous
map-marker West Bloomfield Township, Michigan

You sent wrong watch

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You sent wrong watch it and made return and replacement difficult . Not interested in writing this

Just want order corrected

User's recommendation: Fair

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Ellen K Zlb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

You sent wrong watch

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AI Highlights
  • - Wrong watch sent.
  • - I was told the correct watch would be shipped, but I haven't received it or a call.
  • - Style number for the correct watch is 217021****.
Contains 1 confidential file for company representatives

I ordered the shinola womens abelone birdy watch

You sent the wrong watch

I called and was told I e receive the correct one but have not received it or a phone calll

Style # for the correct watch is 217021****

Ellen kirsch

248797****

Preferred solution: Full refund

User's recommendation: Fair

View full review

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