Bridget S Dvb

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Double Charges and Poor Service

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Olive Boutique Hotel - Double Charges and Poor Service

My recent experience at Olive Boutique Hotel in San Juan, Puerto Rico, was disappointing. I was charged twice for my stay, and despite reaching out to management repeatedly over the span of three months, I have yet to receive a response or reimbursement.

The lack of accountability and customer support from a hotel claiming to offer luxury accommodations is concerning.

It's evident that Olive Boutique Hotel prioritizes profit over resolving issues and providing satisfactory service to guests.

I strongly advise against booking a stay at Olive Boutique Hotel, as my experience indicates a pattern of negligence towards guest concerns. Look elsewhere for accommodations that value your satisfaction and financial well-being.

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Loss:
$1702
Cons:
  • Lack of management
  • Liars
  • Double charge

Preferred solution: Full refund

User's recommendation: Don't Stay Here!

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