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Olde Thompson

Olde Thompson

www.oldethompson.com
What is your customer experience with Olde Thompson?

Olde Thompson Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Olde Thompson has a 5.0 star rating from 1 review with 100% positive distribution; consumers report satisfaction and note strong customer service and exchange, refund and cancellation policy. Olde Thompson reviews mention low price and attractive colored mill and shaker designs.

Key Takeaways for Future Customers

  • Low-priced, colorful pepper mill and salt shaker; consider the value when reading Olde Thompson reviews.
  • Company reputation for handling exchanges and refunds may ease replacement requests.

Negative Feedback / Risk Areas

  • Some customers report product durability issues, like a salt shaker coming apart and a pepper grinder hard to open.
  • Olde Thompson customer complaints focus on replacement needs after breakage.

Positive Feedback

Customers praise customer service responsiveness, guarantee support for replacements, and the attractive color design.

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Ronald A Wdm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pepper grinder

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I dont know how to open it to replace battery. I found in my cupboard when cleaning up.

It is white plastic in a octagon

Shape with a cleat plastic window to see the peppercorns.

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Preferred solution: Let the company propose a solution

Barbara W Bvk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oxnard, California

Salt shaker came apart

I purchased Olde Thompson 5.5" Sunset Fiesta Colored Pepper Mill and Salt Shaker Set from Amazon and have had it about a year. I was using the salt shaker and it came apart and spilled salt all over the dish I was preparing.

I was going to reorder the item because I love the colors and I saw that you guarantee the product. I am, therefore, writing to request a replacement set.

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