Old San Francisco Steakhouse-San Antonio, Texas. Pricey Poor (frozen) Food. Rude waitstaff. Slow, Slow Service

We recently (June 2013) attended a reception at the Old San Francisco Steakhouse in San Antonio, Texas off of Sahara Drive. Although, it is an old, declining restaurant it offers a nice atmosphere- and that is it!!!! The bar service was exceptioanllyt slow, slow - only two bartenders for about 100 guests- the wait line was at least 15+ people, at times. The parking is very limited. The caterer ran out of food- sorry was their response after waiting almost one full hour to be attended-too bad although they claimed they correctly accounted for the head count with not a single surplus plate. The alternate food option eventually extracted from them (Rene) was unacceptable- it was going to be another plate of frozen very expensive food. The wait staff was rude, rude, out ight mean to my family and table guests....they passed our table several times to serve other recently seated parties that arrived after us... Rene, the manager was helpless- the frozen food could not be altered. The sister of the franchisee owner (sales manager) offered no empathy- just excuses. At least five table of eight guests can affirm our horrible experience. Horrible experience.
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ID
#417274 Review #417274 is a subjective opinion of poster.
Location
San Antonio, Texas
Loss
$80

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