Old Canal Woodworks Reviews
Old Canal Woodworks Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Old Canal Woodworks has a 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied, reporting missed delivery dates and unmet orders.
Positive Feedback
Reports contain virtually no positive service feedback aside from one note saying the owner avoids police, with no reliable product delivery or service satisfaction mentioned.
Negative Feedback / Risk Areas
- Repeated claims of con artist behavior and business name changes appearing in Old Canal Woodworks reviews.
- Customers report deposits paid with no delivery and persistent excuses, fueling Old Canal Woodworks customer complaints.
- Poor customer service, high price level, and frequent refund requests rather than completed work.
Key Takeaways for Future Customers
- Check Old Canal Woodworks reviews and customer service history before hiring.
- Avoid paying full deposits; document payments and request refunds in writing for billing disputes.
- Consider hiring alternate contractors rather than relying on this business.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Old Canal Woodworks has a 1.0 star rating based on 3 customer reviews and consumers are mostly dissatisfied, reporting missed delivery dates and unmet orders.
Positive Feedback
Reports contain virtually no positive service feedback aside from one note saying the owner avoids police, with no reliable product delivery or service satisfaction mentioned.
Negative Feedback / Risk Areas
- Repeated claims of con artist behavior and business name changes appearing in Old Canal Woodworks reviews.
- Customers report deposits paid with no delivery and persistent excuses, fueling Old Canal Woodworks customer complaints.
- Poor customer service, high price level, and frequent refund requests rather than completed work.
Key Takeaways for Future Customers
- Check Old Canal Woodworks reviews and customer service history before hiring.
- Avoid paying full deposits; document payments and request refunds in writing for billing disputes.
- Consider hiring alternate contractors rather than relying on this business.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Should behind bars
- - The reviewer says Frank is a scammer.
- - Promised date and next month, not delivered; refund sought; shop closing for heart surgery.
Just like these comments here, it's all true. Frank is a total scammer.
I was told to have the project done by a certain date. I asked when it's going to be done, and he said definitely next month, and I still don't have it. I went by there the other day to see if I can get a refund, and he said he is closing up shop for a while because he said he is going for heart surgery and will be out for 3 months.
Also, in the shop, it looks like he is packing up and leaving. Looking at past reviews, he never completes the project and leaves after more people catch on to his ways and changes the name so people don't come after his business to attack him.
- Good at avoiding the police
- I mean the cons are easy he is a criminal who steals money
Preferred solution: Full refund
User's recommendation: Stay way
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCon Artist. Hire literally anyone else.
- - Accused of fraud, taking cash discounts and not delivering the product.
- - Uses multiple names; has formal charges; public records.
- - Do not hire him.
I wish I could give negative stars. Frank Crowe is a seasoned con artist who lures people in with a discount if you pay cash. He uses the same old excuses to keep your money without delivering the product you paid for. He's feeling sick, has heart problems, in the hospital, can't find good employees (because he doesn't pay them), it's too hot in the shop, there's too much snow. He has robbed thousands and thousands of dollars from customers. After an entire year of excuses, he did reimburse me, but I know others have been left with nothing. Do NOT hire him. He uses multiple business names as he has THAT many judgments against him. He has had formal charges brought against him. It's a matter of public record. Just look up Frank Allen Crowe of Lockport or Google any of his multiple business names.
Old Canal Woodworks
Wood Butchers
Dream Builders Shelter & Woodworking
I would recommend Frank to anyone.
- Liar
- Does not honor delivery dates
- Full of excuses
User's recommendation: Do NOT hire him.
We were ripped off! Paid in full got 0 product
- - Double house fire; total loss around $300,000.
- - Paid Crowe $2,400 in 2019 for shutters and front door.
- - We plan to pursue small claims up to $5,000.
Hi INNOCENT customers, please understand why I'm listing instead of writing, (there's just so much).
- We had a double house fire (around $300,000.00 total loss, we told Frank Crowe that at hire time).
- Hired Crowe to build us shutters &;;;;;;;;;;;;;;;;;;;; front door in late 2019 PAID IN FULL $2400.00!!!!!!!!!!
-Early 2020 getting emails Crowe very sick, hospital stays, tests, lengthy family visits etc. Things I thought had nothing to do with us....but it did, I realized it probably meant he hasn't started our work, why else would he be telling us this unrelated info.
- One of his last emails stated he just ordered wood, I knew at that moment none of the work had even been started!
- Emailed Crowe respectfully & classy requesting a full refund & let's end all ties at a friendly level!
- Crowe emailed us stating he sent us a certified package, thought same thing your thinking, it's the check right?
Several times I asked him through email "is it our $, funds or check? No word back from him. Received the certified envelope & what was in it....... a winded, long letter along with 2 pics of 4 wooden address cookies we ordered a week after our org.
order. I feel he sent this letter certified to try & help himself out somehow, dont know how yet but it will come out in the end! He stated he would drop them off in 1 week, after he finishes them, (shocker)he never came.
- I wrote Crowe a email asking him not to contact us anymore we'll let the courts handle it.
- Hubby (more tolerant than i) called him, no answer (there's another surprise) left message asking for the pieces we paid for (that's all we wanted,) left mess. stating last chance, call me or my wife WILL take you to court.
(wait for it, wait for it) No call back (surprise), hubby then went to the Old Canal shop with our child to ask him to just give us what we paid for, (sapriiiiiiiiise he wasn't there)!
- Husband told me to go to the courts as we have been extremely patient/understanding etc. & this guy is not cooperating & is avoiding us & the situation.
- Called my court & when they are up & running I am filing for all our $, punative damages & court costs, up to $5,000.00. He & the Company will be put on the docket, I cant wait, thank God for contracts, emails, texts and the good old USPS.
In closing our family has been through enough loss, trauma etc. to last everyone in my family the rest of our lives.
How dare this person try to take advantage of us, I am furious. All of this is my opinion, experience and life lesson. I want to make a suggestion, all anyone needs is Crowes name, the business name & address, go to your areas court, clerk or even call & get help/info. on how to file a small claims case.
You will have to pay to file probably under $50.00 (court costs) but include it in the $ amount you're sueing for & if your case is found in your favor you'll get that $ back. Also in my opinion & experience word of mouth is still the best, effective & affective way to reach out & spread the word whether it be good or BAAAAAAD!!
Preferred solution: Full refund
We were ripped off! Paid in full got 0 product
- - Fire caused about $300,000 total loss.
- - Paid Crowe $2,400 in 2019 for shutters and a door; no work started.
- - We will seek up to $5,000 in court.
Hi INNOCENT customers, please understand why I'm listing instead of writing, (there's just so much).
- We had a double house fire (around $300,000.00 total loss, we told Frank Crowe that at hire time).
- Hired Crowe to build us shutters &;;;;;;;;;;;;;;;;;;; front door in late 2019 PAID IN FULL $2400.00!!!!!!!!!!
-Early 2020 getting emails Crowe very sick, hospital stays, tests, lengthy family visits etc. Things I thought had nothing to do with us....but it did, I realized it probably meant he hasn't started our work, why else would he be telling us this unrelated info.
- One of his last emails stated he just ordered wood, I knew at that moment none of the work had even been started!
- Emailed Crowe respectfully & classy requesting a full refund & let's end all ties at a friendly level!
- Crowe emailed us stating he sent us a certified package, thought same thing your thinking, it's the check right?
Several times I asked him through email "is it our $, funds or check? No word back from him. Received the certified envelope & what was in it....... a winded, long letter along with 2 pics of 4 wooden address cookies we ordered a week after our org.
order. I feel he sent this letter certified to try & help himself out somehow, dont know how yet but it will come out in the end! He stated he would drop them off in 1 week, after he finishes them, (shocker)he never came.
- I wrote Crowe a email asking him not to contact us anymore we'll let the courts handle it.
- Hubby (more tolerant than i) called him, no answer (there's another surprise) left message asking for the pieces we paid for (that's all we wanted,) left mess. stating last chance, call me or my wife WILL take you to court.
(wait for it, wait for it) No call back (surprise), hubby then went to the Old Canal shop with our child to ask him to just give us what we paid for, (sapriiiiiiiiise he wasn't there)!
- Husband told me to go to the courts as we have been extremely patient/understanding etc. & this guy is not cooperating & is avoiding us & the situation.
- Called my court & when they are up & running I am filing for all our $, punative damages & court costs, up to $5,000.00. He & the Company will be put on the docket, I cant wait, thank God for contracts, emails, texts and the good old USPS.
In closing our family has been through enough loss, trauma etc. to last everyone in my family the rest of our lives.
How dare this person try to take advantage of us, I am furious. All of this is my opinion, experience and life lesson. I want to make a suggestion, all anyone needs is Crowes name, the business name & address, go to your areas court, clerk or even call & get help/info. on how to file a small claims case.
You will have to pay to file probably under $50.00 (court costs) but include it in the $ amount you're sueing for & if your case is found in your favor you'll get that $ back. Also in my opinion & experience word of mouth is still the best, effective & affective way to reach out & spread the word whether it be good or BAAAAAAD!!
- We paid in full and have received nothing
Preferred solution: Full refund
User's recommendation: A
Buffalo, New York
Deposit Paid, No Delivery
Same story as you read here. Deposit paid. No merchandise.
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I had a similar situation (as have many others) in 2017. Frank Crowe ripped us off for $6000+ under the business name Wood Butchers.
A judgment was granted by the courts but never paid as his business had no money to pay us. I am disgusted that he is still doing this to more people 5 years later. He should be behind bars. Feel free to contact me via Facebook messenger if you’d like to chat.
Something needs to be done. - Meredith Stoldt
In summer of 2021 we started a process of building a large shelving unit with Frank. 3 -1/2 years later, only half is in.
Excuse after excuse for years. We are so angry.
I am now a victim of his scamming . He needs to be stopped!
Search his name and you will see this isn’t the first time