Olathe Public Library
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Olathe Public Library, Olathe, Ks incompetent workers.
- - Late notice and a fine for a book I returned after hours.
- - Staff claimed it hadn’t been received; I found it on Young Adult shelf; one copy exists.
I received a late notice for a book I had turned in with a group of books in the after hours box. It also had a small fine.
I went up to the library to dispute this. When I arrived and asked about this the employee scanned card info and said they hadn't received the book. I asked about the other 5 I turned in. They were no other books out at that time.
His next solution was maybe my daughter had forgotten to turn it in and maybe I should check her room. Angry now, I explained that I myself had turned in all the books and none were missed. Then I went to the young adult section and found the book on the shelf that never was turned in and brought it up to him. I was advised without him looking up anything that it was a different copy.
Next, I went to the library card catalog and found that they only had 1 copy of this book. I once again returned to the counter with this new information. He punched in something and said there you go and walked away. Wow, thanks for nothing.
Glad I could do your job for you. Now I go to a different, smaller location and have to wait and get books transferred when I want something they don't have.
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You need to update your information and website. Why?
1) This review is 14 years old, and, 2) The library he went to no longer exists (the building was torn down several years ago) and, 3) The new library is located 2 blocks north of the original location and is on Santa Fe St, and, 4) It has entirely new management and staff. So get your ducks in order and either get a new “Pissed” review or just delete yourself and go away.