Skip to content
Okta

Okta

okta.com
Is this your business?
What is your customer experience with Okta?

Okta Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall sentiment in Okta reviews is negative, citing slow support response, unresolved access issues, and a high price level noted by consumers.

Positive Feedback

No clear positive highlights appear in the provided reviews.

Negative Feedback / Risk Areas

  • Customers report long wait times to get help, reflecting recurring customer complaints about support.
  • Consumers are not pleased with billing practices and note the price level is high.
  • Issues often remain unresolved, undermining trust in customer service.

Key Takeaways for Future Customers

  • Check recent Okta reviews for current support experiences before committing.
  • Expect potentially slow support response and confirm billing terms up front.
  • Consider backup access and escalation paths if timely help is critical.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Anaheim, California

Help to acces my accout

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It takes too long to get contact to help

To solve the problem

Up to today there is no support to suggest any solution for my problem

User's recommendation: It takes too long to get help when problems arise

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article