Okmobility Reviews
Okmobility Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Okmobility has a 1.6 star rating from 3 customer reviews, with consumers mostly dissatisfied and a 100% unfavorable distribution; reviewers cite high price and poor website/service options, per Okmobility reviews.
Positive Feedback
Some customers noted helpful staff at individual desks who resolved issues, showing occasional competent customer service.
Negative Feedback / Risk Areas
- Long waits and poor queue management reported.
- Unexpected charges and disputed damage bills raise Okmobility customer complaints.
- Refunds and billing disputes appear unresolved and slow.
- Inconsistent rental approvals and perceived unprofessional staff.
Key Takeaways for Future Customers
- Be prepared for delays and confirm booking details before arrival.
- Document vehicle condition to contest charges and request refunds promptly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Okmobility has a 1.6 star rating from 3 customer reviews, with consumers mostly dissatisfied and a 100% unfavorable distribution; reviewers cite high price and poor website/service options, per Okmobility reviews.
Positive Feedback
Some customers noted helpful staff at individual desks who resolved issues, showing occasional competent customer service.
Negative Feedback / Risk Areas
- Long waits and poor queue management reported.
- Unexpected charges and disputed damage bills raise Okmobility customer complaints.
- Refunds and billing disputes appear unresolved and slow.
- Inconsistent rental approvals and perceived unprofessional staff.
Key Takeaways for Future Customers
- Be prepared for delays and confirm booking details before arrival.
- Document vehicle condition to contest charges and request refunds promptly.
Car hire
- - Waited 3,5 hours for our rental car; never again.
- - A family with a child waited outside; about 150 people were ahead.
- - Desk #1 staff helped me.
Terrible. Waited 3,5 hours for our rental car.
Family with my little girl waited outsite all the time. 150 People before me who also had to wait all the time.
In the end a nice guy at nr#1 at the desk understood the problem and helped me out.
So only 5 stars for him! Never again rent a car at OKMOBILITY Mallorca.
User's recommendation: Don't do it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
General Zuazua, Nuevo León
Charges on unverified and non existing vehicle damages
- - I am contesting unreported damages.
- - The damages did not exist in the vehicle.
- - Videos and media from before leaving OkMobility garage are attached.
Hi,
I would like to contest the invoice of extra charges related to damages that were not reported and informed at the end of the contract. These damages were not validated or even existent in the vehicle.
In the attachment, you can find the videos and media I took when I got the car, before leaving OkMobility garage.
Please review the invoice and reimburse the charges made on my credit card, as they are illegal and not applicable.
I am looking forward to solving it in the best and reasonable way.
Mariana Brandão.
Preferred solution: Full refund
User's recommendation: Do not rent with them
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerParamın idesini istiyorum
- - Virtual card rental charged despite being told it wasn't virtual.
- - Over 6000 TL charged, car not provided, refund requested.
Sanal kart dan araç kiraladım ancak sanal ile olmadığını söylediler ama uygulama bana rezervasyon yaptı yani paramı aldılar bende başka kartımdan bir daha tuttum ancak kartımın hata verdiğini söylediler bu sefer müşteri hizmetlerini aradım bankam bana Kart ile ilgili sorun olmadığını söylediler açıkçası bana araba vermek istemiyorlardı bir daha ordan para çekti toplam da 6000 lira dan fazla param çekildi ancak araba verilmedi paramın iadesini istiyorum param iade edilmez ise dava açacağım
Preferred solution: Full refund
User's recommendation: Çalışanlar kurumsal değil istediğine araç verip istediğine vermiyorlar ben 21 yaşındayim 3 yıldır araba kullanıyorum ehliyetim 3 yıllık geçen sürücü paramı da ödedim ona rağmen bahaneler üretip araba vermediler ancak benden sonra gelen herkese verdiler size de öyle yaparlarsa olay çıkarın derim
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