Oklahoma Tax Commission
Oklahoma Tax Commission Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oklahoma Tax Commission reviews show a 1.4 star rating from 5 customers with mostly dissatisfied sentiment; recurring issues center on poor customer service, slow turnaround, lost records, and high price level.
Key Takeaways for Future Customers
- Expect long hold times and limited email or phone responses when contacting tax support.
- Document all filings and payments in case of lost records or billing disputes.
- Prepare for delays resolving account or title issues and consider escalation options.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff and unresponsive customer service.
- Reports of lost returns, delayed credits, and aggressive billing with penalties.
- Outdated systems causing processing and communication breakdowns.
Positive Feedback
Few or no positive remarks appear in reviews; most comments warn against using this agency and recommend caution when dealing with tax accounts.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oklahoma Tax Commission reviews show a 1.4 star rating from 5 customers with mostly dissatisfied sentiment; recurring issues center on poor customer service, slow turnaround, lost records, and high price level.
Key Takeaways for Future Customers
- Expect long hold times and limited email or phone responses when contacting tax support.
- Document all filings and payments in case of lost records or billing disputes.
- Prepare for delays resolving account or title issues and consider escalation options.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff and unresponsive customer service.
- Reports of lost returns, delayed credits, and aggressive billing with penalties.
- Outdated systems causing processing and communication breakdowns.
Positive Feedback
Few or no positive remarks appear in reviews; most comments warn against using this agency and recommend caution when dealing with tax accounts.
Turn one complaint into a collective action
Conway, South Carolina
Always the worst, year in and year out.
Don't answer phones or emails.
Can't process returns, outdated software systems.
Bad morals of employees who interact with taxpayers.
User's recommendation: Stay clear of this institution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible communication
- - Two state tax IDs; I asked how to delete one.
- - Reply said you have two accounts; my email listed both and which to delete; on hold 37 minutes.
I sent a detailed analysis of a problem: I have two state tax IDs. I asked how to delete one of them, and if it was to be done online, what forms and where?
I got back a reply You have two accounts.
No kidding.
My email listed both accounts, as well as which one I wanted to delete.
After the useless email from Joan K, Ive now been on hold for 37 minutes.
- Monthly filing
- Terrible service
Preferred solution: I’d like a person to answer my actual questions and care about their job and the state, and not just create more hoops to jump through.
User's recommendation: Use a state like Delaware and get a registered agent.
Tulsa, Oklahoma
Didn't get car title
- - The OK Tax Commission promised to send a replacement car title, then said they would not.
- - Now they say I have to buy another title.
My car title was lost or ...?'
The OK Tax Commission told me they would send me another, then wrote and said they would not. Now they say I have to buy another one, which will also get lost, no doubt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerminal online hold…horrible response…I have been calling for 3 days…no response…even left my return phone number???
No reason to repeat the same thing over and over and over and over and over and ove or me responding g where there is a minimum of 100 characters!
User's recommendation: Call back this who have left a message or emailed for a response!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLetter from OTC
Closing retailer and sales tax account and was unaware of any retail account - when did this start and what does it do?!
- Slow service on hold way too long
Preferred solution: Understanding from an official
Tulsa, Oklahoma
The workers are very rude and have a bad attitude
Customer Service skills need to be offered to the workers. You have more workers helping with tag and registration and hardly any for DL and ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOTC mof missing tax return five years earlier
- - OTC wrongly claimed I didn't file a 2014 return, billed back taxes and penalties, filed a lien, and turned my account to a Texas debt collector.
In Nov 2019 OTC notified me that I had not filed a 2014 return, which I knew was incorrect and sent OTC a paper copy of my 2014 return, e-filed in 2015. OTC's only response was to start sending invoices for the tax due amount I showed in my 2014 return, plus penalties and interest back-calcultated 5 years, doubling the amount.
After months of phone calls and letters to OTC, I finally decided to resolve the issue by sending a cashiers check for original taxes and requested a waiver of the penalties and interest.
Again no response or credit for my payment from OTC, who filed a tax lien against me for the full T+P+I amount and turned my account over to a Texas debt collection law firm. I've filed returns and paid OK taxes since moving to OK in 1991.
- Oppressive
- Unresponsive
- Over-reaching
Preferred solution: Decision on waiver request, credit for my payment, release of tax lien, and advise Texas debt collection law firm to BACK THE *** OFF! (PLUS an apology for being an unresponsive, bureacracy-paralyzed monolith)
User's recommendation: Document EVERY return and tax payments to OTC, in case they lose your records and charge double for their mismanagement.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
Amigosguatemaltecosok
- - Contacting the tax commission to file business taxes.
- - I need to reset my password.
- - I want to pay to keep my business from closing and calls aren't answered.
im trying to get in my tax commision to do my taxs for my bussiness and i need to rest my password can plz help me i dont want to bussiness to close so im trying to pay i have called but no one has answer the phone
Preferred solution: trying to pay the tax
Oklahoma City, Oklahoma
Horrible Customer Service
- - Security guard directed wife to the wrong window.
- - A staffer said they weren't talking to her.
- - They will call a supervisor today.
Wife tried to drop of my tax receipts and the security guard sent her to the wrong window. So then she gets to the window that's incorrect and the lady tells my wife while shaking her finger in the air I ain't talking to you.
I am so glad I was not there. I would have explained to that lady where she can shove my tax receipts. I will be calling to talk to a supervisor today and we know that won't do much good.
Why do they just take anyone off the street with poor customer service. SMH
Preferred solution: Apology
User's recommendation: Worse than the DMV
Tax Expert Talks
IRS and US Taxes: Things You Should Know About New Tax Season
IRS and US Taxes: What consumers should consider this tax season. In this video interview with Pissed Consumer, professor of law, Francine J. Lipman shares her tips on tax season and talks about the IRS system, the pandemic impact on taxpayers, and the US economy.
William S. Boyd Professor of Law at the University of Nevada, Las Vegas. Professor Lipman worked as a CPA and then turned to law. She has a stellar record as a lawyer, an accountant, a scholar, and a teacher.
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They have had my tax return a total o 6 weeks, I am owed a $700 refund. Four weeks ago I submitted my W2 as requested for their "new" Identity Theft requirements and have heard nothing.
The associates who answer the phones appear to be cannon fodder for all the inquiries they receive and all they can say is that there is a backlog. It's infuriating##..