Richard B Cwk
map-marker Houston, Texas

Renew my foodstAmps

I need to renew my food stamps because my benefits have not hit my card, and I need assistance with the renewal process.
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Bob S Vul

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Verified Reviewer

Snap food card not loaded for two months

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no customer service lots of phone numbers four days of making calls no progress local dhs still closed due to covid
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Pros:
  • We need customer service that functions

Preferred solution: My son has a snap food card, why is it not loading 2 months now

User's recommendation: i can't help you

Bert W Fjo

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Verified Reviewer

Medicare questions

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I have been trying to reach an agent since Monday wait time is ridiculous they answered and put me on hold for 2 hrs. Or more each time when they did call me one person was transferring to another agent but put me on hold again for 196 minutes my phone died and Ive not called back until now. Need more agents
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Pros:
  • Helpful when you can talk to someone
Cons:
  • Wait time

Preferred solution: Help and answers

User's recommendation: Have a lot of patience

Kristen Wkr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tulsa, Oklahoma

About my food stamp

OMG, I was holding on the phone line to speak with someone about my food stamp case and after 5 1/2 hrs on hold ,as soon as the worker gets on the phone,the phone hung up.she had already gotten my phone number... But never called me back after getting disconnected... Not good,
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Panorama City, California

My high security password wont let me press it on keypad

OKDHSLive - My high security password wont let me press it on keypad
It was a complaint I need my high security password removed or something because I can't dial it in my phone when I'm trying to reactivet e. My card.
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Susan R Ryv

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Verified Reviewer

Sooner care benefits

It was a pain waiting on the phone that long.I wish someone would call me because this crap is hard to do online.Plus I will probably lose my benefits because dhs sent everything late in the mail.could someone please call me on Monday.405 496 ****.Susanrupel. I did something online but want to know if it worked. I really need these benefits.
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Preferred solution: Full refund

User's recommendation: I guess be patient or call early.

Chaquita Nqa

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Verified Reviewer
| map-marker New York, New York

Emergency housing to escape abuse

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I've been tricked and to get out of my home. My brother is taking advantage of me .telling lies. Plus he keeps on putting things in my way to sabotage my life. At home he steals my material things. Thursday NITE SEPT.8 2023 HE STOLE ALL MY MONET FOR FOOD AND IVE BEEN W/OUT,IM STARVING. So now I'm seeking a safe place
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User's recommendation: Keep hope alive

Jeromy Mnv
map-marker Euless, Texas

Unable to get my prescriptions filled

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My prescription coverage has stopped. I got my disability approved I called yesterday I think was the 5th to get everything renewed so now I didn't know what to do because my health medicine and mental health medicine and stuff I need it.
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User's recommendation: Be ready to stay on hold for 120 minutes

Lakesha D Rlm

I’m locked out of my account

Im trying to submit my check stubs over to Dhs so that I can do an update on my employment to get my food stamps for next month
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Preferred solution: My account reset

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