Oka B
Oka B Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oka B reviews show mixed sentiment: shoppers like the product and website, note low price level, but overall customer sentiment is negative due to service, shipping, and refund problems.
Positive Feedback
Customers value the website and product quality and appreciate the low price level.
Negative Feedback / Risk Areas
- Repeated Oka B customer complaints about slow shipping and late deliveries.
- Frequent reports of poor customer service and unresponsive support.
- Issues with refunds and returns including unexpected return costs and billing timing.
Key Takeaways for Future Customers
- Check shipping and return policies before ordering and get tracking for returns.
- Expect low prices but prepare for possible delays and slow refund processing.
- Consider the website for browsing but be cautious about exchanges due to customer service gaps.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oka B reviews show mixed sentiment: shoppers like the product and website, note low price level, but overall customer sentiment is negative due to service, shipping, and refund problems.
Positive Feedback
Customers value the website and product quality and appreciate the low price level.
Negative Feedback / Risk Areas
- Repeated Oka B customer complaints about slow shipping and late deliveries.
- Frequent reports of poor customer service and unresponsive support.
- Issues with refunds and returns including unexpected return costs and billing timing.
Key Takeaways for Future Customers
- Check shipping and return policies before ordering and get tracking for returns.
- Expect low prices but prepare for possible delays and slow refund processing.
- Consider the website for browsing but be cautious about exchanges due to customer service gaps.
Turn one complaint into a collective action
Houston, Texas
Late Delivery & Returns
- - Ordered May 29 with 7-10 days to ship; delivery arrived 6/21.
- - Card charged at order; returns cost money; get tracking number for proof.
Ordered May 29 with promise of 7-10 business days to ship. Finally got the shoes on 6/21, much later than expected.
They charged my card on the day I ordered, not the day they shipped. They advertise free shipping and returns. Beware: YOU pay if you return.
Get tracking number for proof of return. Hopefully, the refund process goes quicker than their delivery process.
User's recommendation: Read their policies
No Customer Service!!
- - Exchange and refund responses were slow.
- - A random pair arrived; no refund after a month.
- - Voicemails unanswered; only 1 of 3 emails replied.
The customer service was horrible! I ordered a pair of shoes for my wedding.
They came in reasonable time, but when I needed to exchange them the nightmare began! It took so long for them to respond to an exchange question, I had to get different shoes so I ended up asking for a return. The whole process was a nightmare and over a month later I never got a refund and a random pair of shoes showed up! They do not respond to voicemails at all and it took over a week to get a response to an email (only 1 email out of 3 was replied to in a month).
Only order from this company if you are SURE you won't need an exchange... Or just order them on Amazon..
- Product
- Customer service
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