Lisa W Kbk

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They said they honor groupon, but then made me pay for the service and now Im fighting to get my money back from groupon. The salesman didnt take time reading the coupon and the manager was being real

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They said they honor groupon, but then made me pay for the service and now Im fighting to get my money back from groupon. The salesman didnt take time reading the coupon and the manager was being real nasty and made me pay the for the service and told me to get my money back from groupon.

Tried calling groupn no available contact to talk . I tried to explai. that I asked the service guy before he started do they take this groupon servi e that I paid for and he said yes didnt bother to read it. I stated at the very bottom it had to be used in certain location which was in Los Angels and not in Tennessee.

The service man tried to honor it,but the manager refuse and I believe , because I was black. Manager refuse to help or comprise the situation . he stated get your refund back from groupon. No matter the fact the sales person took responsibility for it because I did ask and tried to get him to see the the sale feom groupon.

after serviclce was complete. i spent $170Double

View full review
Loss:
$170
Pros:
  • If honor coupon good
Cons:
  • Didnt honor coupon

Preferred solution: Full refund

User's recommendation: Double check before you get the service,because customers are not right at Vavoline and Groupon poor vustomer service

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