OhmConnect
OhmConnect Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OhmConnect has 1.5 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Idea of service, Pays out.
Cons: Did not save a penny, No customer service, Wifi connection wierd ghz stuff.Recent recommendations regarding this business are as follows: "Don’t sign up. Snafu will result.", "Don’t bother to get a free ohm plug. If it doesn’t work immediately, there is no one to help. A waste of time.", "I highly recommend to participate in any ohm-hours. It is helpful for our environment.", "I recommend that you initially get a hold of a live human being, NOT AI, before you jump into this program/service.", "Call people back".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OhmConnect has 1.5 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Idea of service, Pays out.
Cons: Did not save a penny, No customer service, Wifi connection wierd ghz stuff.Recent recommendations regarding this business are as follows: "Don’t sign up. Snafu will result.", "Don’t bother to get a free ohm plug. If it doesn’t work immediately, there is no one to help. A waste of time.", "I highly recommend to participate in any ohm-hours. It is helpful for our environment.", "I recommend that you initially get a hold of a live human being, NOT AI, before you jump into this program/service.", "Call people back".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top OhmConnect Reviews
"Cancellation date"
I cancelled the service last year, but you set the cancellation to 12/31/2029. Please fix it as soon as possible. Thanks.
"Not understanding the full details to save energy"
I need to speak with a real live person NOT AI! This is the second time to file a complaint today as i doubt it went through. Communicating about energy...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Will not answer calls
Trying to get information about a rate increase and was not able to make any contact through the website and my phone call was not answered.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Francisco, California
Cancellation date
I cancelled the service last year, but you set the cancellation to 12/31/2029. Please fix it as soon as possible. Thanks.
- Did not save a penny
Preferred solution: fix their mistake
Ontario, California
Password
T atemped to log in. One of the initial pages stated a service to assign a new password was available.
This is false.
I signed up from my Edison at the time of paying my current bill.
I have not seen any package with plug device. I do not have any device.
I tried to enter my network password, but this did not work either.
User's recommendation: Don’t sign up. Snafu will result.
Online health did not call
I called Om and made an appointment for two days in advance. They did not call at the appointed time referred to just answer in their website.
Just answer. Promised to call me back in a short while with an expert.
It is never happened.
Very frustrating. Om website does not even answer basic questions.
Preferred solution: Phone call with set up advice.
User's recommendation: Don’t bother to get a free ohm plug. If it doesn’t work immediately, there is no one to help. A waste of time.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fort Worth, Texas
Pay bill
Nothing. I have been sick taking physical therapy and I forgot about the electric bill I need to pay it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not understanding the full details to save energy
I cannot get anyone to help me understand and set up my energy saving strategy and what devices and or appliances i must not use or actually unplug from outlets to help save the companys scheduled Ohm savings period which is usually between 5-7pm
It all feels very happenchance and disorganized. Most frustrating. We are a household that cannot become ultra modern due to the age of the building; however, I know there are actions that still can be taken to save on energy and lessen the load on the electric grid!
- Idea of service
- No customer service
Preferred solution: To connect to a live human being for guidance!!!!!
User's recommendation: I recommend that you initially get a hold of a live human being, NOT AI, before you jump into this program/service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Salinas, California
I can't connect my device to my phone
Unable to connect my ohm plug to the wifi on my phone.i keep following the instructions and retry over and over but still unable to find device.
- Pays out
- Wifi connection wierd ghz stuff
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Munich, Bavaria
Cancel / Close bbbaccount
I was a vivid participant of the OhmHours, but due to my husband's (Srini Nageshwar) death on june 27, 2023 i had to move and cannot participate anymore. Therefore pls cancel our account and pls confirm via emailbbb. TNX
_____
Srini
ibloching@***.com
(408) 348-****
User's recommendation: I highly recommend to participate in any ohm-hours. It is helpful for our environment.
Santa Barbara, California
Not understanding the full details to save energy
I need to speak with a real live person NOT AI!
This is the second time to file a complaint today as i doubt it went through. Communicating about energy systems on an iphone is close to absurd. There are questions as to why and how we fail to save our energy systems hen we are making the efforts we understand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Still have not spoke with anyone and haven't received my referral bonus yet however my referral per recipient received hers
MY status is still unpaid referral bonus
I've been waiting too long for my referral bonus I've been waiting for 2 months and they keep saying that my friend is revoking her Edison from getting data and she's not we've given them permission over and over and over again so now I feel like the
Preferred solution: My $50 bonus for my referral
User's recommendation: Call people back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Spring Valley, California
It was a machine and not a human and telling me where to go and talk to somebody via email which that's not what I want to do
Because I rather talk to a human and not through email with a human I'm personable and that's why I'm calling because I have a couple questions that can't be answered an email as easily as actually talking to someone
User's recommendation: Have a department dedicated for calls coming in for those that don't want to spend time waiting for an email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Disconnection of service at wrong address
On around or around June 26/28, 2023, You contact Rhythm and Oncor Electric and ask that service be disconnected for 1444 Cape cod dr, Dallas, tx. Instead of 1445 Cape cod dr, Dallas, Tx Without Checking your system the for the correct Esid/Meter number to make sure you had the right address for the person you had service with.
At that Time I was out of state/country and didn't notice it until I checked my Security cameras/alarm system. I contacted Oncor and Rhythm and was able to service restored on monday 7/31/2023 by Phone something you should have done when you found that you had made mistake in cutting service at the wrong address. !! It is what it is, But I lost a lot of food A freezer and Refrigerator freezer in the garage area plus a refrigerator freezer in the house.
Aquarium Fish etc plus clean up fees. I feel you owe me for my losses which is around $2,000.00 dollars.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Help connecting to coned
I need help connecting to OHM. Please help me to connect with ohm, ive been trying to no availalright. Thank you.
Preferred solution: Price reduction
User's recommendation: Make easier
Failed plugs
Failed plugs no support or response why is there no human contact of any kind this sucks and they want referrals
Preferred solution: tech support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I can't connect my device to my phone
I need it help with the connection of the device to my phone and outlet, it is being one week that Im trying to connect this device and I cant.
Preferred solution: Some help to connecting the device
User's recommendation: Don’t go for it you’re going to go through a headache
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