New Reviewer

Reissue of check

I dont even want to give OPERS one star. I got a letter in the mail from OPERS saying a check had not been cashed and to call them for reissue. Two months later, 15 calls to OPERS and I still have no check. TERRIBLE SERVICE. Still not sure how I am going to get my check unless I drive 5 hours round trip to Columbus OH.
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ID
#4101506 Review #4101506 is a subjective opinion of poster.
Preferred solution
Check which was never received.

Delaying payment of MY retirement funds. No answers to their policies, even by managers.

For everyone who has been through the circular phone calls that just gives OPERS the opportunity to hold onto YOUR retirement money longer I have asked OPERS customer service employees and an OPERS manager these direct questions but couldn't answer over the phone: What exactly is the procedure when an employee retires. How long can they wait until they notify VOYA of your last date of service? (I had to do it for them during a conference call as OPERS refuses to give the direct phone number to VOYA) How long can they wait until they notify VOYA of your last date of distribution? (No answer so far) How long can they wait until they correct their "mistake" of sending a PLOP check via snail mail instead of sending it via the contract signed application by direct deposit. (15 to 20 business days...I can only hope) Why OPERS can't send me their actual procedures over the phone or by email. I will get my questions answered via my account on the OPERS website. See the trend?

User's recommendation: I could say to take your business elsewhere but Ohio public employees are required to have their retirement through OPERS.

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ID
#3630494 Review #3630494 is a subjective opinion of poster.
Location
Schenectady, New York

OPERS keeps your pension funds

I have been trying to get my OPERS pension funds for over 6 weeks! I want it rolled into a different retirement fund where I can control my own money. OPERS keeps making excuses as to why they have not done so. First they kept several thousand dollars from my self-directed plan (I was not 'vested'). Now they are keeping my Traditional Plan money stating they have not received my 'application' that was mailed ten days ago (from Cincinnati to Columbus would take no more than 2 days). You have to fill out an application, it can only be mailed (not emailed), and be notarized (I have done all this). These state pension plans are absolutely unacceptable by making you jump through hoops and not transferring funds that is YOUR money!
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ID
#1190988 Review #1190988 is a subjective opinion of poster.
Reason of review
Problems with payment

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