OffTheRecord
OffTheRecord Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OffTheRecord reviews show a 1.2 star rating from 2 reviews with overwhelmingly negative sentiment; recent recommendations warn to stay away and consumers report dissatisfaction.
Positive Feedback
Reviewers note the website design is valued and the service model promises representation through the app.
Negative Feedback / Risk Areas
- Consumers report OffTheRecord customer complaints about poor customer service and attorneys failing to pursue cases.
- Complaints cite unexpected extra fees, billing issues, and no refunds when outcomes differ from ads.
- Users describe misleading advertising and high price level for limited results.
Key Takeaways for Future Customers
- Expect disputed outcomes versus advertised guarantees and confirm trial responsibilities before paying.
- Ask upfront about fees, refunds, subscriptions, or membership terms and verify attorney trial willingness.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OffTheRecord reviews show a 1.2 star rating from 2 reviews with overwhelmingly negative sentiment; recent recommendations warn to stay away and consumers report dissatisfaction.
Positive Feedback
Reviewers note the website design is valued and the service model promises representation through the app.
Negative Feedback / Risk Areas
- Consumers report OffTheRecord customer complaints about poor customer service and attorneys failing to pursue cases.
- Complaints cite unexpected extra fees, billing issues, and no refunds when outcomes differ from ads.
- Users describe misleading advertising and high price level for limited results.
Key Takeaways for Future Customers
- Expect disputed outcomes versus advertised guarantees and confirm trial responsibilities before paying.
- Ask upfront about fees, refunds, subscriptions, or membership terms and verify attorney trial willingness.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
False advertisement
- Ad promised to fight to win or money back; lawyer pursued a plea.
- I was asked for $1,500 more to go to trial.
- I have to handle court issues myself.
They are not responding back. I told them I want a refund as I am having to handle the matter on my own. Still reply.
Their ad says fight your case to win or money back. They lawyer that was Assigned to my case only tried for a plea deal. I had told the lawyer I wanted it dismissed. Now the lawyer is saying he wants 1500.00 dollars more to take it to trial.
That is not what their ad stated. Also the lawyer is not addressing issue to court for me, I have to do everything myself.
- Only seem to do pleas
Preferred solution: Full refund
User's recommendation: Stay away from.this service. There are others to.pick from.
Do NOT use this service
- Husband didn’t do it; dash cam footage exists.
- Lawyer pled guilty; we weren’t told about trial options.
- Fine rose from $85 to $243 plus a $250 fee.
We live in NY, got a ticket for running a stop sign, which my husband did NOT do- I was in the car and we also have dash cam footage. The lawyer did NOTHING but pled is giilty.
We already don’t get points for an out of state ticket. Instead of the fine being $85 dollars it turned into $243 dollars- PLUS the cost of offtherecord.com if $250!!
They should have TOLD us NJ does not do deals- we were not told we personally had to go to trial if we wanted to plead not guilty.
All they did was take a lot of money out of a disabled household. Steer clear of these scam artists!
Companies Similar to OffTheRecord
The Ticket Clinic
“This company is a scam, it only steals money from people who just need help and are looking for a lawyer...“
TicketBust
“So me and my cousin were talking outside of an hotel where the pool was at, she was mad and told me that...“
WinIt
“Tracking says I need to contact winit, reference tracking number 888592****00 the address is 120 county...“
Robinson Law Office PLLC
“Mrs. Amber Robinson is an inexperienced attorney that over-promises, but never even has a chance of...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Hi Terry! The fee paid upon booking is to cover pre-trial negotiations, which is the standard scope for most basic traffic cases.
Your attorney reached an outcome in pretrial, but you insisted the case needed to continue to trial. Your attorney indicated this was unlikely to yield a positive result. The fee paid initially does not cover the many hours and multiple court appearances required to navigate a full court trial- we were clear about this. Further, your attorney has already completed the pre-trial work.
Had you indicated at booking that you wanted to take this case to trial, your attorney would have quoted their trial fee upfront.
You are not required to proceed to trial or pay the additional fee, as we have communicated. Our customer service team is still working with you to reach a resolution.