Athmane Z

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I still waiting for my order over than 2 weeks I the most horrible experience I have ever had with an online order

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OFFSPRING UK - I still waiting for my order over than 2 weeks I the most horrible...
OFFSPRING UK - I still waiting for my order over than 2 weeks I the most... - Image 2

I ordered trainers and they took the payment, but I haven't received my order since the 10th of May and no one has contacted me to explain what's happening.

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Loss:
$145

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy from them

Vassia C

Order issue

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The phone number which is online as the one for orders actually is directing you to the Off Spring gift cards.

I ordered a pair of shoes and then realised that I havent updated my delivery address so tried to log in my account but couldnt remember the password. The Reset my password is not working and when I emailed them it takes 5 working days to reply !However they might have delivered the shoes to the wrong address!!!

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Preferred solution: Deliver product or service ordered

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