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E-commerce
Official Raptors Shop 9

Updated on 08/12/2020

Official Raptors Shop

www.officialraptorsshop.com

(7 rated reviews) Is this your business?

What is your customer experience with Official Raptors Shop?

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Official Raptors Shop Overview

Official Raptors Shop has 1.1 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
Rating Distribution
Recent recommendations regarding this business are as follows: "DON'T BUY SCAM SCAM SCAM", "DO NOT BUY".
Most users ask Official Raptors Shop for the refund as a solution to their issues.

View full overview ›

Anonymous

Guest-2113113

Toronto, Ontario

Scam I never got any of of my items and customer service is non existent

Aug 12, 2020

1.0

DI placed a very large order last year and never received my order. I reached out to "customer service" many many times but received no answer. Now the site is apparently non existent. I want a full refund.

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User's recommendation: DON'T BUY SCAM SCAM SCAM

Rachel F Duk

Rachel F Duk |

Toronto, Ontario

SCAM I WANT MY MONEY BACK

Aug 12, 2020

1.0

I purchased a very large order last year and have received no items. It is a scam I want a refund. Customer service is non-existent and now I go back on the website and it does not exist.

View full review

Loss:

$296

Cons:

Scam

Preferred solution: Full refund

User's recommendation: DO NOT BUY

Jonathan H Qep

DO NOT BUY THESE FAKE GOODS

Dec 08, 2019

1.0

Totally scam and fake website selling knock off junk. Do not buy, do not trust. Just Chinese crap they found on the floor in their warehouse.

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Loss:

$120

Cons:

Charged money and probably sent a cheap product or no product
Cant provide basic info
Fake goods

Reason of review:

Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Kim Tce

Laval, Quebec

Do not buy

Jun 23, 2019

1.0

Ordered a jersey from them.They instantly charged my credit card and refuse to send a tracking number , their address or phone number. I asked to cancel my order but they simply ignore my emails . Scam company , please do not buy from them . Very unprofessional .

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Loss:

$84

Cons:

Charged money and probably sent a cheap product or no product
Ignoring emails
No tracking provided

Reason of review:

Poor customer service

Preferred solution: Full refund

zilla Bqm

UGH. I got too excited.

Apr 30, 2018

I was really excited to find JV's jersey in a women's cut. The site looks pretty professional and i did not search for reviews before ordering. A bell went off when a week had passed and I had not yet received a shipping notification. I have sent them 2 emails through their "contact us" link. My last email to them stated that I will stop payment and report them if I do not get a response. I can't believe I was so silly. If anyone can find a phone number for these guys it would be appreciated. There is no information on where this company is located or where the product will be shipping from. Can someone that received their Jersey post a picture of it please? It sucks that as a women your jersey choices are limited to the "star players'. Just want my JV jersey. :(

View full review

Loss:

$75

Reason of review:

Have not received product or any communication with company

Preferred solution: Deliver product or service ordered

4 comments

Guest-1476499

May 07, 2018

After sending multiple emails, the vendor replied to me and sent a tracking number. I am very worried about the quality of this jersey.

Helpful

View more comments (3)

Michelle L Zbo

Fake Jerseys and Terrible Service

Apr 30, 2018

1.3

I purchased a personalized jersey for my son's birthday. Not only was the product received late, but it was also NOT from an actual Raptors store. It came from China and was the wrong colour and very poor quality stuck on letters. When I wrote to their customer service dept, this is what they said: "Hello, Thanks for your pics. I am so sorry for the details. Could you please keep it? You know, the return process is complicated and will take a long time. So it is not a good choice for you." I am so furious. Save your money and do not buy from this fake company pretending to be an official raptors store.

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Reason of review:

Not as described/ advertised

Anonymous

Guest-1171810

This vendor is a thief that makes fake jerseys.

Jan 18, 2018

1.2

Everything on the description of the product says licenced by the NBA authentic Nike jersey. This is the cheapest fake jersey I’ve ever seen. They stole my money and gave me a fake product. DO NOT BUT FROM THEM!!!!!!!

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Reason of review:

Not as described/ advertised

Anaira Wfw

Stole my money off credit card

Dec 28, 2017

I placed an order with my credit card on December 12,2017 and to date have received nothing(Dec.28/17). Sent numerous emails and have still heard nothing back. Have still reOrder #2642 (Pay Success) Order Total: $57.99Order Date: Wednesday 13 December, 2017 Delivery Address Kevin Rhodes 271 Emerick ave - lower apt. Fort Erie, L2A2W4 Ontario, Canada Shipping Method UPS /DHL /TNT /Fedex /USPS Products Total 1 x Men's Adidas Toronto Raptors #10 DeMar DeRozan Swingman Purple Hardwood Classics NBA Jersey - Size: S $40.99 Billing Information Billing Address Kevin Rhodes 271 Emerick ave - lower apt. Fort Erie, L2A2W4 Ontario, Canada Payment Method Payment by credit card Sub-Total: $40.99 UPS /DHL /TNT /Fedex /USPS: $17.00 Total: $57.99 Order History Date Added Status Comments 12/13/2017 Pending 12/13/2017 Pay Success Payment No.:SN171213****393728, Order No.:OHL_osc1raptors2642, Amount:57.99 USD, Transaction Message:succeed ceived no package....nothing.

View full review

Loss:

$57

Reason of review:

No Delivery

Preferred solution: Full refund

Anonymous

Guest-988416

Vendor did not fulfill order

Jan 09, 2017

1.0

http://www.officialraptorsshop.com/ I ordered a Tracy McGrady Raptors basketball jersey and received a Ross jersey. When I informed the vendor and asked where to send the incorrect jersey back & request that they send the correct jersey, I got the below response: I am sorry for the troubles. As the question you asked , after discussion we have these ideas: 1/ Return the item and add $25(shipping fee) to our Western Union first, after we receive the returned item and check the payment, we will send the new one to you as soon as possible. 2/ Keep the item and add 90% of your total payment to our Western Union first, after we check the payment, we will send another new one to you . So what is your opinion? ________________________________________ Best regards, Customer service After numerous emails, they still refused to send the correct jersey without additional payment. I finally gave up.

View full review

Loss:

$58

Cons:

Lack of return policy

Reason of review:

Return, Exchange or Cancellation Policy

Preferred solution: Full refund

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

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Official Raptors Shop

Official Raptors Shop Overview

Scam I never got any of of my items and customer service is non existent

SCAM I WANT MY MONEY BACK

DO NOT BUY THESE FAKE GOODS

Do not buy

UGH. I got too excited.

Fake Jerseys and Terrible Service

This vendor is a thief that makes fake jerseys.

Stole my money off credit card

Vendor did not fulfill order

E-commerce Talks

Art for Your Home Not Museums

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