Office Star Products
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Office Star Products Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Office Star Products has 2.7 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Nice looking equipment.
Cons: Customer service, Customer service is not committed to resolving the shipping problems, Response time.Recent recommendations regarding this business are as follows: "Make sure all the parts are there", "Please do not use FedEx ground shipping services", "Stay away! Not customer friendly!", "I will never buy from Office Star again.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Office Star Products has 2.7 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Nice looking equipment.
Cons: Customer service, Customer service is not committed to resolving the shipping problems, Response time.Recent recommendations regarding this business are as follows: "Make sure all the parts are there", "Please do not use FedEx ground shipping services", "Stay away! Not customer friendly!", "I will never buy from Office Star again.".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Youngstown, Ohio
I have a missing part to my chair
User's recommendation: Make sure all the parts are there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Undelivered item
I have not had any further developments
- Customer service is not committed to resolving the shipping problems
Preferred solution: Deliver product or service ordered
User's recommendation: Please do not use FedEx ground shipping services
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Missing part
A friend gave me a brand new Drafting chair still sealed in the box before moving. I went to assemble it and the pneumatic cylinder was missing.
Called customer support but because I didnt have a receipt wanted to charge me $60 for the part and shipping. I have read your BBB complaints and this is a common problem. In the sake of customer service could Office Star please send me the missing part?
It is a DC420V drafting Chair, Part 3, Pneumatic Cylinder with Bellows. This chair is worthless to me without the missing piece and I cannot afford the $60+ dollars customer service is asking for.
Thanks for your consideration,
Tom
- Nice looking equipment
- Customer service
- Response time
Preferred solution: The part missing from the box upon receipt.
User's recommendation: Stay away! Not customer friendly!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Idaho Falls, Idaho
Missing Hardware
Preferred solution: Hardware for a chair
Canton, Georgia
Love my chair!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Warning to consumers
Preferred solution: These chairs are poorly designed. I do not use the remaining three for fear they will also split at the same weak points. Replace them with well designed chairs.
User's recommendation: I will never buy from Office Star again.
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