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I went to Office Max on Alexis Rd in Toledo, Ohio to pick up a modem. I asked if they had an ADSL 2+ modem with Wi-Fi, the guy hands me one, and says it will work. I took it home, set it up, and no Wi-Fi on the modem, and it won't sync because it ISN'T ADSL 2+. I go...
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1.0
#1018208
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January 20, 2017 I went into the Office Max (in Redding Ca.) TO PURCHASE INK FOR MY PRINTER. I was charged twice. $45.03. I went to my bank and was given a copy of my statement - proving I was charged twice. Went back to talk to the Manager, Carrie. Showed her the...
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1.5
I didn't like
  • Rip their customers off
#1007919
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Went office max in Woodridge, il., to have newspaper pages laminated. After asking employees about their experience in laminating similar papers, we told they have been " doing a lot of them lately.". Then proceeded to instruct me to sign a waiver for potential heat...
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Office Max Customer Care Review

#999410
2.7
Terrible customer service!!!!!! Manager wouldn't give me the time of day. Had a problem with my brand new printer but without a receipt he wouldn't even talk to me.
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Office Max Printing Services Review

#771942
Waiting to get some pictures printed. There is one guy working the counter and one in front of me, I have been standing here waiting 20 mins to be helped and I'm still waiting
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Laptop Review

#672137
Went to one location for a laptop, the sales guy told me they were out but a different location had 3. Get to the 2nd location and the sales guy has the nerve to tell me he doesnt care what the first location said, that he told them not to send me there because they were out as well. At this point ill never do business with office max again, waste of my time and gas.
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In November, we had to order a simple file cabinet as they did not carry it in stock. This was done on Nov. 15th. They called us on December 15th and told us that it would be delivered the next day. No show. Followed up and and they stated that they could not contact...
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1.4
I didn't like
  • Misrepresentation
#984650
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Required verification of EVERYTHING (phone, address, account #) THEN transferred me and required it ALL again (stating that's a different department). Took 17 minutes to just get to someone to do the rewards search and by then I was yelling. AWFUL reward system. Says...
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realm188

realm188 I would have hung up on you too. Not only that, I would have slammed the phone down after telling you what's up. I'd also be glad that someone wants to protect me in some wa...

MakeMyDay2016

MakeMyDay2016 You should be glad they were willing to help you when you were yelling, had it been me I would have hung up the phone. They have every right to refuse service.

Took some media in to my local store in sandy Utah and asked if they would be able to laminate it and they assured me they could. Long story short they screwed it up and had all kind of excuses as to why they couldn't make it work. Then they had the gall to tell me...
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They ripped me off for $635 and refused to return it. I will never never never shop there. I going to get a lawyer.
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Anonymous

Anonymous I went today after not finding what I needed at Wal-mart. It seemed the Albemarle store closed at 7p, as the window grates were closed and the front door was locked. However, ...

1.4
#958746
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I have ordered a printer through your company. I received an email stating when I was supposed to receive this printer. I then received an email stating that the delivery date was shifted. I called your company in an attempt to gain some clarification on why the...
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1.0
I didn't like
  • Lack of concern for the customer
#855238
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I entered the OfficeMax located on S Laburmum Ave Richmond Va, at 10:45 am. Found the product I needed and proceeded to checkout. There were two personnel behind the counter. Apparently there was a problem with the system that they were working on. They both saw me...
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Contact Office Max

Headquarters Address:
OfficeMax Corporate Headquarters
Attention: Direct Mailing Lists 263 Shuman Blvd.
Naperville, IL 60563
Phone:
(800) 283-7674
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Went in to buy a PC, the store did not have the advertised PC in stock. Was told that an order was to be placed and paid cash in store. Did research when i went home & found out the PC was not efficient for my needs. Went in the next morning for a refund and cancel on...
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I didn't like
  • Cant get credit for cartridge purchases
  • Lack of concern for the customer
  • Rip their customers off
#777292
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