Office For People With Developmental Disabilities
Office For People With Developmental Disabilities Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Office For People With Developmental Disabilities reviews show a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
The reviewer reported finally receiving respite services after persistent follow-up, indicating some needs can be met with sustained advocacy.
Negative Feedback / Risk Areas
- Recurring customer complaints about long delays and staffing shortages that prevent access to day programs.
- Frequent turnover of care coordinators and poor transitions between locations causing disrupted services.
- Rules and policies that limit care (diet, supplements) and dissatisfaction with customer service and website.
- Perceived high price level for the services provided.
Key Takeaways for Future Customers
- Be prepared to repeatedly follow up and advocate to obtain services.
- Expect slow placements and monitor care coordinators closely.
- Check reviews and customer service responsiveness before committing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Office For People With Developmental Disabilities reviews show a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
The reviewer reported finally receiving respite services after persistent follow-up, indicating some needs can be met with sustained advocacy.
Negative Feedback / Risk Areas
- Recurring customer complaints about long delays and staffing shortages that prevent access to day programs.
- Frequent turnover of care coordinators and poor transitions between locations causing disrupted services.
- Rules and policies that limit care (diet, supplements) and dissatisfaction with customer service and website.
- Perceived high price level for the services provided.
Key Takeaways for Future Customers
- Be prepared to repeatedly follow up and advocate to obtain services.
- Expect slow placements and monitor care coordinators closely.
- Check reviews and customer service responsiveness before committing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My Autistic Son has Been Without a Day Program for Almost Two Year
- - OPWDD apologizes with excuses; staff shortages cited.
- - Our son had rotating care coordinators for 2 years and failed transitions between NY cities.
OPWDD is very good at making apologies and lame excuses. (We don't have the staff...
The staff doesn't have the certifications...We are unable to support your needs...We have no openings...)
Our son has had a revolving door of care coordinators over the last 2 years. They couldn't make his transition from one city to another a smooth one even though both cities were within New York State, less than 2 hours apart, and the care coordination agency had offices in both locations.
We finally got respite services, after nearly 2 years of hounding OPWDD, but still no day program.
OPWDD makes rules that create problems for people with special needs. Our son was overweight and a borderline diabetic, but the group home he was living in couldn't restrict his diet because of an OPWDD rule that the residents have to have choices. Our son operates at a 6-year-old level even though he's 25.
It would be like allowing a 6-year-old to get up in the middle of the night and help himself to snacks. This means nothing to OPWDD.
OPWDD also made a rule forbidding the group home staff to give our son supplements, which his doctor ordered, because we bought them from an online dispensary rather than a pharmacy.
With the taxes we pay to live here,we shouldn't have to put up with this.
Preferred solution: Deliver product or service ordered
User's recommendation: If your child isn't getting what he or she needs, keep hounding OPWDD. That's the only way you get anything and even then, it takes forever.
Buffalo, NY Area Services For Developmentally Disabled.
- - The NYS OPWDD certifies and regulates agencies serving consumers, but rules are not always followed and infractions ignored unless a death.
I care for a developmentally disabled young adult child. The NYS Office for People with developmental Disabilities (OPWDD) certifies & regulates agencies that provide various services to the disabled "consumers." Problem is, typically the agencies do as little as they think they can get away with.
They care far more about themselves than their "consumer"... the individual they are supposed to serve. They are supposed to follow many rules and regulations (vendor manual; NY CRR; etc). They typically discard any mention of they rules.
Worse yet, OPWDD ignores most common infractions...
unless there is a death. It is a terrible situation of the "consumer."
Preferred solution: Deliver product or service ordered
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