Off Track Betting Reviews
Off Track Betting Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and a recent recommendation states do not play at this casino because I have seen this happen before.
Positive Feedback
No positive feedback was reported in Off Track Betting reviews; the single reviewer received technical attention from staff.
Negative Feedback / Risk Areas
- Machine cut off intermittently causing a printed ticket that the reviewer could not redeem, a common customer complaints theme.
- Staff did not follow up by phone and the reviewer alleges loss of money and no refunds.
- Claims of theft and unresolved dispute handling at the Gretna location.
Key Takeaways for Future Customers
- Document tickets and staff interactions and expect to press for a resolution.
- Be cautious about casino play here and verify responses from customer service before leaving.
- Consider refund and dispute risks when using machines at this Off Track Betting location.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and a recent recommendation states do not play at this casino because I have seen this happen before.
Positive Feedback
No positive feedback was reported in Off Track Betting reviews; the single reviewer received technical attention from staff.
Negative Feedback / Risk Areas
- Machine cut off intermittently causing a printed ticket that the reviewer could not redeem, a common customer complaints theme.
- Staff did not follow up by phone and the reviewer alleges loss of money and no refunds.
- Claims of theft and unresolved dispute handling at the Gretna location.
Key Takeaways for Future Customers
- Document tickets and staff interactions and expect to press for a resolution.
- Be cautious about casino play here and verify responses from customer service before leaving.
- Consider refund and dispute risks when using machines at this Off Track Betting location.
File a complaint
- - The machine kept cutting off; the ticket printed but never ejected.
- - I left my number, but no one called and I won't get a refund.
The machine I was kept cutting off and on. I received technical assistance from the lead cashier, and supervisor.
The ticket validated on uts own but never came out of the machine. I called the cashier over and she decided to refill the machine with paper. I left my number but I never got a phone call after the drop. I went to speak the the supervisor of the OTB in Gretna, Louisiana and she claimed that she had never received my name and number.
I gave it to her again. She said she was going to call me. She never called. I was later informed that someone had stolen my money because the ticket had printed.
Also, the y were trying to get the money from the lady that took the ticket. Finally I was informed that I wasn't going to receive my money.
Preferred solution: I would like to get my 42.50 plus interest and pain and suffering for everyday since February 2nd, 2024
User's recommendation: Do not play at this casino because I have seen this happen before.
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