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Of Mossberg And Sons

Of Mossberg And Sons

www.mossberg.com
What is your customer experience with Of Mossberg And Sons?

Of Mossberg And Sons Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Of Mossberg And Sons has a 1.9 star rating from 3 reviews, with consumers mostly dissatisfied and 100% saying they would likely recommend the company despite mixed ratings; reviews note a high price level and 67% unfavorable vs 33% positive feedback.

Positive Feedback

Some customers report product details confirmed by staff and historical interest in collectibles; a minority of experiences were favorable in Of Mossberg And Sons reviews.

Negative Feedback / Risk Areas

  • Poor customer service and slow repair turnaround with reported 6 to 8 week delays.
  • Product defects out of the box and dissatisfaction with exchange, refunds and cancellation policy.
  • High price level and recommendations to consider other brands; recurring customer complaints about responsiveness.

Key Takeaways for Future Customers

  • Check recent Of Mossberg And Sons reviews before purchase and verify warranty and repair timelines.
  • Confirm refund or replacement policies in writing and expect potential delays for service.
  • Inspect items on delivery due to reported defects and be prepared to escalate if customer service is unresponsive.
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Media from reviews

Of Mossberg And Sons - Poor customer service
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Carney Ufz

Both barrels are firing on a silver reserve 28 gauge

Mossberg sewer reserve 28 gauge both barrels will fire at the same time. I am an experience shooter and do not pull the trigger twice.

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Resolved
CALVIN D Jwb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Confirmation That UCB Code GMC001 was 1st built for sales

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Updated by user Jul 01, 2023

Answered all my questions.

Original review Jun 27, 2023

I have Mossberg SSi-ONE with exhibition-grade wood stock and Ducks engraved on both sides. I bought it from Gunbrokers where it was advertised as the first one made.

Spoke with a very nice gentleman at your company on 6/27/23 he confirmed that it was made for sales purposes and named the person it was made for at Mossberg. At the time, I was happy about the good news and didn't think to write it down. Would you be kind enough to confirm the information on this firearm by email? caldeemer@***.com.

Address 165 Longhorn Lane, Henagar, Al. 35978.

Thanking you in advance.

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Keith L Dfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

6 to 8 week turn time

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I was given a MVP rifle for Chrstmas by my son and it did not fire right out of the box. I returned it to the dealer and was told it would be sent back to Moosberg and being it was never fired they would replace the bolt and I would get it back in a couple weeks.

Moosberg recieved the gun on 2/21/23 and it is now 4/2/23 and no gun. I called Moosberg and was told they have a 6 to 8 week torn time. This is not what I was told by the dealer which is the Gun Rack in Turners Falls Ma.

The last I was told by Moosberg they have not even looked a my gun. This is poor service.

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User's recommendation: Hope there is nothing wrong with you gun

Edward M Tum
map-marker North Haven, Connecticut

Poor customer service

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Of Mossberg And Sons - Poor customer service

Purchased new 930 Tactical on 12/27. Had defective threads on mag extension tube.

Several emails later I am being sent a replacement tube and was told it would take 7-10 business days to get the new one.

Unacceptable.

After speaking with Customer Service, thats overstating the term, got the same story with a very I dont care attitude.

If I could return it, I would. This was my first and last purchase from Mossberg.

P.S., I can drive to Eagle Pass, TX in about 6 hours.

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Pros:
  • Dont know yet
Cons:
  • Poor customer service

Preferred solution: New part in a timely manner.

User's recommendation: Buy another brand

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