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Oetker Reviews
Satisfaction analysis
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Dr. Oetker pizza crust broke my bridge costing me $3800 and will not contribute to its repair
In late January 2011, I purchased a Casa di Mama pizza, a 'gourmet' frozen pizza. I ate the personal size pizza and on the last piece, was finishing the soft crust when my *** hit something hard. Suddenly, my expensive bridge splintered and pieces fell into my mouth. I was shocked and swallowed some of the pieces, including I presume the foreign object. After many emails, photos of the damage, a letter from my dentist (he indicated to me that my bridge was made of the most durable/hard material possible and a quote of $3800, the company will not contribute to this damage without 'evidence'. I swallowed the evidence and was willing to provide a statutory declaration or any legal document indicating what had happened. They still refused. This company does not stand up to the highest of level of duty of care/standard of care which is product liability. I am disgusted and thinking of Small Claims Court. Please be careful when dealing with this company... they will make you jump through many hoops and then say it's not their problem when clearly it is entirely their problem.
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Location
Dartmouth, Nova Scotia
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