OEM Parts Online
OEM Parts Online Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OEM Parts Online reviews reflect a generally negative sentiment with reports of high prices, weak customer service, no phone contact, and long dealer fulfillment delays from orders handed to dealerships.
Positive Feedback
Orders are processed through dealership partners and some shoppers received order acknowledgments, indicating parts can be sourced via OEM Parts Online and local dealers.
Negative Feedback / Risk Areas
- Frequent complaints about poor customer service and lack of a phone number to resolve issues
- Reports of long delays when orders are routed to dealerships and unclear timelines
- Consumers note high price levels and dissatisfaction with discounts and special offers
Key Takeaways for Future Customers
- Expect possible delays when orders are fulfilled by dealer partners and verify estimated lead times
- Confirm order routing and contact options since phone support may be unavailable
- Compare prices and check promotions before purchase given reported high price levels
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OEM Parts Online reviews reflect a generally negative sentiment with reports of high prices, weak customer service, no phone contact, and long dealer fulfillment delays from orders handed to dealerships.
Positive Feedback
Orders are processed through dealership partners and some shoppers received order acknowledgments, indicating parts can be sourced via OEM Parts Online and local dealers.
Negative Feedback / Risk Areas
- Frequent complaints about poor customer service and lack of a phone number to resolve issues
- Reports of long delays when orders are routed to dealerships and unclear timelines
- Consumers note high price levels and dissatisfaction with discounts and special offers
Key Takeaways for Future Customers
- Expect possible delays when orders are fulfilled by dealer partners and verify estimated lead times
- Confirm order routing and contact options since phone support may be unavailable
- Compare prices and check promotions before purchase given reported high price levels
Phoenix, Arizona
Wanting to fix my car to sell it, I placed an order for two parts with OEM Parts Online. They gave the order to Singing Hills Honda in Florence, AL to fill. The order went to Singing Hills Honda on S
- - Parts ordered from OEM Parts Online were sent to Singing Hills Honda, Florence, AL.
- - Sept. 4 email acknowledged the order and credit info, with no update.
Wanting to fix my call to sell it, I placed an order for two parts with
OEM Parts Online. They gave the order to Singing Hills Honda in
Florence, AL to fill.
Singing Hills Honda sent me an email acknowledging my order and credit card info on Sept. 4 and said the
order would be processed shortly and a status update would be provided. I never received an update so called today and was told they have only two people trying to fill 250 orders and that I would receive
an update when the shipping label is created.
The Singing Hills Honda
representative said no estimated time frame for when that would happen is available. So, I don't know whether to wait or cancel.
User's recommendation: You can do business with SInging Hills Honda but once they have your money don't expect a commitment. All you can do is wait and hope for the best or cancel. Right now, I am waiting but don't know how long this will go on. OEM Parts Online doesn't have a phone number for me to contact them and ask to move the order to a dealer who can make a commitment to the customer.
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