Odyssey Entertainment
Odyssey Entertainment Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Odyssey Entertainment has a 5.0 star rating based on 1 customer review; consumers are mostly satisfied, praising movie selection and low price level.
Key Takeaways for Future Customers
- Consult Odyssey Entertainment reviews for a known kiosk warning before using self-service machines.
- Buy at the counter if unsure to avoid transaction issues and ensure receipts.
- Website and product diversity are strengths and prices are low.
Negative Feedback / Risk Areas
- Recurring kiosk failures led to double charges and missing tickets, a common Odyssey Entertainment customer complaints theme.
- Billing errors and the need for refunds were reported and associate with limited customer service staff.
Positive Feedback
Customers appreciate the great movies offered, the website, diversity of services, and low price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Odyssey Entertainment has a 5.0 star rating based on 1 customer review; consumers are mostly satisfied, praising movie selection and low price level.
Key Takeaways for Future Customers
- Consult Odyssey Entertainment reviews for a known kiosk warning before using self-service machines.
- Buy at the counter if unsure to avoid transaction issues and ensure receipts.
- Website and product diversity are strengths and prices are low.
Negative Feedback / Risk Areas
- Recurring kiosk failures led to double charges and missing tickets, a common Odyssey Entertainment customer complaints theme.
- Billing errors and the need for refunds were reported and associate with limited customer service staff.
Positive Feedback
Customers appreciate the great movies offered, the website, diversity of services, and low price level.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Did not receive tickets from a kiosk that I paid for
- - Kiosk did not print 5 movie tickets.
- - I bought at the counter with snacks and was charged.
- - Please refund $44.30, as I did not receive a receipt.
Company fixed the issue and I have been provided with apology. The manager returned my call and agreed to refund me the money.
I used a kiosk to purchase 5 tickets to see a movie. My tickets never printed.
I then proceeded to the counter and purchased them along with snacks for the movie. When I checked my bank acct the next day I saw that I had been charged for the tickets that I never got from the kiosk. So I actually paid double to see the movie.
I want to get refunded the amount of $44.30. I never even received a receipt for them.
- Provide great movies to enjoy
- Not enough workers to conduct proper customer service
Preferred solution: Full refund
User's recommendation: Do not use the kiosk!
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