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Odwalla

Odwalla

www.odwalla.com
What is your customer experience with Odwalla?

Odwalla Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Odwalla has 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation is Avoid. Reviewers value the Website but report poor customer service, weak discounts, and high prices.

Positive Feedback

Some callers report quick, courteous help resolving issues over the phone in under 3 minutes.

Negative Feedback / Risk Areas

  • Frequent Odwalla customer complaints about missing orders and unfulfilled shipments.
  • Unresponsive support and nonworking phone lines make refunds and billing, refunds, subscriptions difficult.
  • Reports of misleading Facebook ads and interrupted service such as cooler removals.

Key Takeaways for Future Customers

  • Check recent Odwalla reviews before ordering promotions.
  • Confirm orders and payment records immediately and expect potential customer service delays.
  • Avoid relying on auto-ship or promotions without clear refund policies.
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Joshia Cfe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

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AI Highlights
  • - Ordered 3 juices; only 1 arrived.
  • - Emails 4-5; phone number doesnt work.
  • - Refund demanded; no progress; avoid Odwalla FB promos.

Ordered 3 orders of juice and smoothies only recieved one, emailed 4 or 5 times , phone number doesnt work to reach anyone on, demanding a refund and not getting anywhere, steer clear of facebook ads with promotions for odwalla making a come back

User's recommendation: Avoid

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Anonymous

Sales

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AI Highlights
  • - Answered quickly, under 2 minutes.
  • - Call duration under 3 minutes.
  • - Problem resolved.
  • - The agent was pleasant and courteous.

I called for a general problem, (not of the company's fault) and someone answered almost right away (under 2 minutes). After a call duration of under 3 minutes, the problem was resolved and the gentleman I spoke to was pleasant and courteous the whole time. Two thumbs up.

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Anonymous
map-marker Seattle, Washington

Not getting service

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We have not been getting any service fof while. Need to request remove the cooler if not provide any service.

Pike Grocery

Seattle

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Beverages Expert Talks

Coffee Subscriptions Are Not New

Coffee Subscriptions Are Not New

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Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

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