Odenza Vacations

I emailed my "assigned" rep MULTIPLE times and received no response. I even got a form email from this same rep, as if I had neer reached out.

I responded to that one and, even then, I only got crickets. I have been letting people know that Odenza Vacations is a scam, and even if you sat through a boring timeshare presentation--it doesn't matter-- you aren't going to get the "prize" anyway if it isn't for the resort you are staying at for said conversation.

Just do not do business, they are shady, and you can have the same (or better) experiences/accommodations elsewhere. If I could give 0 starts I would because even as a millenial, this is actually very bad service.

AT HollywoodBeach Towers on Sept 1,2024 we ATTENDED Their CAPITAL seminar & presenters were in a hurry and gave us papers at the end. The hotel person at sign in wrote our email incorrectly & ALSO looking at certificate now there is also no certificate number.

We called by phone several times& days & tried also on computer with no response. we would like to send youu the paperwork given to us when they said we can have one week to use on a choice vacation during one year. Please contact us to complete this nice offer. Our phone is 321-693-**** & the correct email is carolteny@***.com.

thank you. SINCERELY, CAROL MAUTER, 1474 GOLDRUSH AVE, MELBOURNE, FLORIDA 32940

Capital GMC car dealership in Edmonton, AB offered a free 2-night trip to Las Vegas with the purchase of a car. I bought a car and received my trip certificate and entered it online.

I was then asked to pay $300 in taxes which, fairly, I was informed about at Capital GMC. I was then billed $300 USD ($460 CND) even though both Odenza and I are in Canada. Not sure why. While attempting to book my trip I was informed that the basic certificate was for an average, off-strip hotel of 3-stars and can only be booked during a time that no other certificates are being used (i.e if you want to book a certain date and not go on Odenza's schedule you have to pay more because they will change the certificate by adding an extra day/4-star hotel/etc).

So it was either; book for a time that doesn't meet my schedule, pay $99 USD to add a night in a 3-star venue and go on the date I requested, or pay $160 USD to add an extra day in a 4-star venue and go when requested. I chose the refund of my $460. Odenza sold a certificate to Capital GMC, Capital GMC sells a car and gives the certificate away, Odenza doesn't have to honour the certificate because it won't be used due. Perfect scam.

Both Capital GMC and Odenza are purposefully being very misleading. Capital GMC should not be allowed to suggest that you get a free trip knowing that the taxes need to be paid (and in a foreign currency), and Odenza for basically forcing you to add to the already substantial amount paid just so you can have the dates that you want. My car wasn't purchased for the trip, of course, but the addition of the free trip definitely was a factor in swaying me to buy from that particular dealer. Next time a salesman even mentions Odenza I'm not buying their product.

Hopes up, hopes down. Now I'm booking a trip on my own terms and spending even more money!

Vegas here I come! Capital GMC and Odenza, see ya never again!

They wanted to charge me more than if I booked a hotel room directly- they wanted $179 per person to stay at circus circus- if I called and booked directly it would be $172 total.