, ocz ssd's and customer service

in less than one year, on my 3 year warantee, 2 drives have failed, working on the third. product unreliable, but to take over a week to get me a replacement, when I paid for it while they wait for the return, is terrible. when your primary drive goes, you need a replacement immediately, much less get one that lasts more than a couple years, in this case no more than 6 months. terrible company stay away from ocz after looking around, I find many many other people with the same opinion bad failing prducts, lousy customer service, dont answer emails, very slow responding at all
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ID
#560034 Review #560034 is a subjective opinion of poster.
Location
Weston, West Virginia
Reason of review
Damaged or defective
New Reviewer

RMA problems

I purchased an Agility 2 SSD drive from CompUSA (now Tiger Direct) in March 2011. In October 2011 the drive failed (red fault indicator light). I RMA'ed the drive and was sent a new one. In August of 2013 (3 year warranty) I RMA'ed the replacement drive for the same reason. They say there is nothing wrong with the drive. If there is nothing wrong, why does the red fault light come on and the drive won't boot? They refuse to replace the drive. I am now stuck with a dead hard drive. DON'T BUY FROM OCZ. This company will not honor their warranty.
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ID
#446436 Review #446436 is a subjective opinion of poster.
Location
Brandon, Florida
Loss
$125

About

Summary

OCZ Technology is a manufacturer of computer hardware which is based in San Jose, California. The company has satellite offices in the United Kingdom, Netherlands, and Israel as well as some manufacturing and logistics facilities in Taiwan. OCZ Technology appeared on the market in 2002. It is offering such products as DDR RAM, USB drives, video cards, and various cooling products, etc. The company produces a number of SSD devices. It utilizes a range of interfaces for both client and enterprise applications. Those include PCI Express, SATA III, SAS and USB 3.0. Thus, OCZ Technology is intended to design and manufacture power supply units and solid state drives SSDs for the consumer as well as enterprise markets.

OCZ Technology reviews and complaints
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