Anonymous
map-marker Tiffin, Ohio

Lied said insurance would come off after 80 percent of loan was paid

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Paid Mortage down to 12,447.00. Took out loan for 81,000.00 Was suppose to take off PMI. (Insurance) Making up all kinds of excuses not to..
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User's recommendation: Use someone Someone eles

Anonymous
map-marker Tiffin, Ohio

Lied said would drop PMI

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Took loan out told would drop PMI when 80 percent of loan paid off
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Connie H Imc

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Verified Reviewer

Paid off all loan 85%. Now the won’t drop my PMI

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Getting run around wont drop my PMI. Insurance. Owe 12,500.00 of a 81,000.00 loan. Said I have to go though a board to drop it..lied to me..said when 80% was paid would drop PMI insurance.
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Pros:
  • Easy to get loan
Cons:
  • Lies to customer

Preferred solution: Drop the PMI. Now

Jerel Vmr
map-marker Toms River, New Jersey

Ruined Our Credit

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The worst decision we ever made was to re-fi our mortgage through Oceanside Mortgage Company. When we started the process, our credit score was 792. It is now in the low 500s. We have never had any lending problems before. We've been with Oceanside now just a year. It has been ***!!!! What we didn't know at the time of applying for the loan, is that their "customer service" department is farmed out. Our loan officer, the owner of the company, and their other representatives have no idea what payment arrangements are available. Though we insisted we couldn't go forward unless they offered a bi-weekly plan, we were assured this or any other arrangement we would need would be accommodated. This was not true, also, upfront additional money was NEVER mentioned!!!! We were ONLY given the opportunity to speak with "customer service" once the loan was approved and an account # assigned. The truth is to set up the payment plan we specified, we had to put up a month in advance at the time of our first payment. They also DO NOT accept partial monthly payments. Because we can't afford the extra month to set up bi-weekly, we are always late, and we incur a $117 late fee each month. When we reported them to the State Banking Division, and BBB they responded by saying "their loan officer should have explained the terms differently". They also tried to blame me, saying I must have also misunderstood. Let our misfortune be a lesson to you!
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Reason of review:
Not as described/ advertised

Preferred solution: I want my late fees refunded and I want my credit restored

1 comment
Guest

Thank you for offering your feedback. I understand your frustrations and hope we can work together to find a satisfactory resolution.

Please feel free to contact me at 609-971-**** if you would like to discuss this matter in more detail. Sincerely, Steven Stone

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