Sanaiya Uth

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unhinged. Not to be trusted with your valuables.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
OC Celebrity Marketing - Unhinged. Not to be trusted with your valuables.
While I recognize that the owner had a personal relationship with Paul Reubens, he needs to be able to separate business from feelings. People sent in their valuable personal property to be autographed and when Paul Reubens died they inquired about the signing that they'd paid for. This is not an abnormal question. Yet they were all punished for asking. One such customer was told that if his send in item had in fact been signed, they'd be refunding the fee and then washing the signature off and sending it back (see screen grab). As someone who sends in multi-signed items from time to time, the idea that someone would consider "washing" my item as a reasonable thing to do turns my stomach in knots. it encompasses every fear we have about sending out things we love and entrusting them to someone else's care. There is not a bucket-list autograph on this planet that I would use this company to obtain. They simply cannot be trusted. They feel this was justified because they were sad. If you are going to do business with them I'd recommend purchasing photos directly from them instead of trusting them with a cherished item. If you ask a question that they deem offensive while its in their possession they might ruin it as revenge for a fight you didn't even know you were in.
View full review
Pros:
  • Are very nice and responsive before they get your money
Cons:
  • Cant be trusted & unresponsive

Preferred solution: Nothing. Lesson Learned.

Michael N Bmx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Made purchase, never received item, and they will not return emails or messages

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
OC Celebrity Marketing - Made purchase, never received item, and they will not return emails or...
Bought several items from them and had no problem, UNTIL I sent in a Christina Applegate POP figure for an upcoming signing in February 2022. I have been trying to get information about the order for quite some time. Originally, my Funko POP was somehow overlooked when Ms Applegate did her signing. I was told that a signing with her would be rescheduled. Since then, I have to repeatedly try to make contact to try and get an update. The last I heard from them, the POP had been signed and they were waiting for Beckett to authenticate it. This was communicated to me on December 5, 2022 via Facebook Messenger. I still haven't heard a thing and I have inquired twice with absolutely no response. To say that I am frustrated is an understatement. I have tries sending emails (to Brittney, their only source of contact) to no avail and if you leave a message on their Facebook Messenger, they refer you to Brittney! If my item is signed, when will I receive it? If it hasn't been signed at this point, please return my item and refund my money. Either way, I would like a response. I believe I have been more than patient, however, communication would be helpful. The lack of communication on their part is less than desirable. I will never do business with them again and I hope no one else has this terrible experience with this company. There are good, reputable autograph signing companies out there; OC CELEBRITY MARKETING LLC IS NOT ONE OF THEM!
View full review
Loss:
$160
Pros:
  • When they actually take care of customer its good
Cons:
  • Terrible lack of communication and will not return messages

Preferred solution: Full refund

User's recommendation: There are really good, reputable autograph signing companies out there. Do not use OC Celebrity!

2 comments
Guest

They did the same to me! Pre ordered a Christina Applegate mail in autograph Feb 2022 and have sent numerous emails & messages on various social media platforms.

All have advised contacting brittney@***.com. She stated item would be mailed back Dec 2022, it's now March 2023 & Brittney, nor OC responding & have blocked me.

BUYER BEWARE! UNETHICAL BUSINESS PRACTICES

Guest
reply icon Replying to comment of Guest-2316399

Sorry that happened to you too!

View more comments (1)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article