NORMAN L Oor

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Extensive Molds in Unopened Beef Jerky Package and 8 Months Before "Best By" Date

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Oberto - Extensive Molds in Unopened Beef Jerky Package and 8 Months Before Best By Date
Oberto - Extensive Molds in Unopened Beef Jerky Package and 8 Months Before Best By Date - Image 2
I had purchased a package of Oberto Original Beef Jerky 10 oz from amazon last year, received sealed and unopened, with a "Best By 05Jan18" date. On April 18, 2017, at least eight months before the product's Best By date, I discovered, via the package's clear windows, an abundance of white molds inside the still sealed and unopened package. On the same day, at 11:34 a.m., I telephoned the company's consumer inquiries department, whose telephone number is listed on the lower back of the package, reported the extensive white molds, and requested a replacement or refund under warranty. The company's representative was hesitant in honoring a replacement or refund. The representative stated that I should contact amazon. I replied that my purchase is more than 30 days ago and that amazon will not honor a return or refund; I requested that the company honors its warranty. The representative repeated that I should contact amazon.
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Loss:
$8
Cons:
  • Unhelpful consumer inquiries representative
Reason of review:
Warranty issue

Preferred solution: Oberto should honor the product's warranty for a replacement or refund

2 comments
Guest

don't be a poos its like 4$

Guest
reply icon Replying to comment of Guest-1322902

$12 here

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Anonymous
map-marker Grand Rapids, Michigan

Oberto Beefstick Co. Ignores Customer Preferences

Oberto Sausage Co. used to have great jalapeno and chili flavor beefsticks. Then their product got a lot skinnier, but the price sure didn't. Now I can't find anyone who carries what I'm looking for. Their "customer servcice' is a joks. I will not buy any of thier products again. Oberto, want to stay in business, do NOT *** off your erstwhile customers. Oberto should rename theirselves "RETARDO!" I don't like having to take what some *** decides is best for me. Stay consistent or go out of business. There's enough stupidity without this nonsense.
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