Review about Yamaha 650

.Augusta, suszuki on Peach Orchard Road in Augusta Georgia, was to make much needed repairs on my Yamaha 650 vstar...the price was to be approximately two hundred and fiftydollars....I agreed and the process began...however, three hours later they call back, said the bike was dirtier than any dat ever seen and had water in the gas tank...so the price was going up from 250 to 600 dollars...I have had my bike for 9 year s never had a problem like this before... I believe the price is being padded...I think there is some fraud somewhere....I asked them to return my bike as soon as possible.....they (the store) called me the next day at 1030 am....wanted to know if I was going to be home so they could deliver my bike back to me....I said yes I'll be home...I believe they were on their way then...I live approximately 10 minutes from the store...I had a business lunch at 12 o'clock...the customer rep spoke very rude to me once again....now they want to add on another delivery fee as well as $100 diagnostic fee...when treated fairly and being spoken to properly I would not mind paying the price..but charging 350.00 over the original price of 250 is not fair... yelling and talking to me like I'm *** is not being spoken to properly...at this time all I want is my bike back from the store....it does not take an hour and a half to deliver a motorcycle to someone who only live 10 minutes from the store...its not my fault they didn't get to my home in an appropriate time so I should not have to pay another towing fee...it seems you have people working in your organization who only wants to line their pockets rather than do a customer good service the phone number to the store is 706 793 ****...my phone number is 706 284 ****..my name is Oba wallace...if you would call me and let me know what solution you have for me if any...today is July the 31st...I will pay for the towing...at this point I just want my bike back I don't want to hav anything else to do with you people
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ID
#516814 Review #516814 is a subjective opinion of poster.
Location
Bellevue, Washington

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