Oasis Heating and Cooling
Oasis Heating and Cooling Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating from 1 review; consumers are mostly dissatisfied with reliability, customer service, and high price.
Positive Feedback
Customer expected a Trane system and initial installation implied premium equipment, though ongoing satisfaction is low.
Negative Feedback / Risk Areas
- Oasis Heating and Cooling reviews mention poor installation work causing system failures.
- Oasis Heating and Cooling customer complaints cite neglected warranty extension and unreliable customer service.
- High price level reported and surprise repair costs after service.
Key Takeaways for Future Customers
- Confirm warranty handling and documentation before purchase.
- Inspect installation and request references for Trane installs.
- Ask about service policies and potential repair costs up front.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating from 1 review; consumers are mostly dissatisfied with reliability, customer service, and high price.
Positive Feedback
Customer expected a Trane system and initial installation implied premium equipment, though ongoing satisfaction is low.
Negative Feedback / Risk Areas
- Oasis Heating and Cooling reviews mention poor installation work causing system failures.
- Oasis Heating and Cooling customer complaints cite neglected warranty extension and unreliable customer service.
- High price level reported and surprise repair costs after service.
Key Takeaways for Future Customers
- Confirm warranty handling and documentation before purchase.
- Inspect installation and request references for Trane installs.
- Ask about service policies and potential repair costs up front.
Turn one complaint into a collective action
Incompetent installation and service of Trane HVAC
- - Bought a Trane from Oasis.
- - AC stopped; coolant leak, motor oil leak, clogged gas intake.
- - Warranty not extended beyond 5 years; repairs over $1000.
I purchased a Trane from Oasis Heating and Cooling in 2018 thinking I was getting a reliable system that would last a long time. When I had it serviced this spring, the AC had stopped working.
I was told that it was leaking/out of coolant. ( I have had it serviced every spring and fall) It will require new refrigerant and a motor that is leaking oil. When installing the unit the incompetent worker clogged the gas intake line and wanted me to call another repair person to find the problem. That alone should have warned me about the company.
I just found out oasis neglected to contact Trane to extend the warranty beyond the 5 yr automatic one. Now I have over $1000 in repairs ahead
User's recommendation: Not worth the extra cost for a Trane and do not use Oasis
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