Oakland Kia
Oakland Kia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oakland Kia has a 3.3 star rating from 1 review and a mostly neutral customer sentiment. Reviewers value customer service and product diversity but note sparse locations and low price level.
Key Takeaways for Future Customers
- Check Oakland Kia reviews before visiting to confirm part availability and dealer responsiveness.
- Expect deals and lower price levels but limited nearby locations may affect service convenience.
Negative Feedback / Risk Areas
- Poor customer service response and unhelpful support channels led to unresolved emblem ordering issues.
- Sparse locations increase travel and coordination problems, contributing to common Oakland Kia customer complaints.
Positive Feedback
Customers note attractive deals and a diverse selection of products or services, with generally low price levels.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Oakland Kia has a 3.3 star rating from 1 review and a mostly neutral customer sentiment. Reviewers value customer service and product diversity but note sparse locations and low price level.
Key Takeaways for Future Customers
- Check Oakland Kia reviews before visiting to confirm part availability and dealer responsiveness.
- Expect deals and lower price levels but limited nearby locations may affect service convenience.
Negative Feedback / Risk Areas
- Poor customer service response and unhelpful support channels led to unresolved emblem ordering issues.
- Sparse locations increase travel and coordination problems, contributing to common Oakland Kia customer complaints.
Positive Feedback
Customers note attractive deals and a diverse selection of products or services, with generally low price levels.
Poor customer service
- - Seeking a replacement Kia emblem for a hood; LA found part but ordering would take days; Oakland is nearest dealer; service was unresponsive.
Searching for a replacement Kia emblem for the damaged one on my hood.
Live in SF and the damage occurred while in LA. Downtown LA Kia was able to identify the part number but would take a few days to order.
I said never mind, I’d get it when I returned to SF. Nearest dealer to my home is in Oakland. Left messages, ordered online, called customer service no reponse. Tried Kia’s online chat - hopeless, sends me links to accessories. Called Kia’s main number to complain, put me thru to a roadside assistance phone tree, again and again.
This is not how you retain customers.
- Deals
- Sparse locations
Preferred solution: Deliver product or service ordered
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