New Reviewer

Rude - no managers to talk to. stay far away

Made a reservation. Called 1 min later . To cancel . So unprofessional. Customer service very rude . Wouldnt transfer to a manager or anyone to help. Very sad company that they are willfully to do anything for 40.00

User's recommendation: Stay away.

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#3339028 Review #3339028 is a subjective opinion of poster.
  • Customer service
Preferred solution
Full refund

Travel Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

Nov 6, 2020

How to find proper vacation rentals? Can you cancel and refund? How not to be scammed with a vacation rental? Mary Branum, a vacation rental expert, shares tips on how to refund a vacation rental and what to do if you have issues with renting.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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