Manufacturer: O2pur Category: Customer Care Clear all filters (13 of 13 reviews match)
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well as allways when you deal with a so called rept.company you get burned!!! I kept seeing the add on tv, and I have been trying to stop smoking for years, so I thought this sounds good.so I called the number and started to listen to the sails pitch for 10 min.I got so tired of it I hung up. that's when they got me! if you hang up they put charges on your card that you DID NOT APPROVE!!!! then out of nowhere you get a notice from your...
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Anonymous

Anonymous Contact your bank and have the charges reversed. Explain the company placed unauthorized charges on your card.
In the future, use those $1 VISA cards. Put only the amount ...

I liked
  • Not one thing
I didn't like
  • You not paying back the overdaft fees you causd
#993794
Ordered and payed for something I never got and when I call customer care just got a mailbox that was full
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Anonymous

Marie Yeah i ordered one also hadn't received it yet calling/ email/can't get ahold of anyone I'm totally pissed cant believe they would di this an totally upset Dont know what to d...

1.1
#990122
Whoever works for you people does not know how to take somebody off when they tell you they don't want to be a part of the company anymore your people need to stop being pushy when someone says they don't want to deal with your company anymore to take them off your list and stop sending them stuff they need to listen instead of doing what they want the Better Business bureau's going to be contacted and my uncle is going to contact his lawyer...
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#988588

O2pur Customer Care Review

#988855
THIS COMPANY IS 100% FRAUD. UNAUTHORIZED CHARGES WER MADE TO OUR CREDIT CARD WITHOUT OUR AUTHORIZATION, AND SHORT OF CANCELLING OUR CARD, O2 REFUSES ANY REIMBURSEMENT OR PROMISE OF NOT MAKING FURTHER UNAUTHORIZED CHARGES.
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O2pur Customer Care Review

#956450
1.0
Got a recording saying the call was after hours to please leave message and they would call back. Except once message finished it discontinued.
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O2pur Customer Care Review

#899830
1.3
When you call there they're always trying to tell you more have hidden for the automatic even though you try to stop it they keep trying to sell you something else
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O2pur Customer Care Review

#897597
2.2
I've had a lot better in one use and toss and better taste. O2Pure is one of the biggest rip offs I've ever witnessed. There customer service is rude and ubiquitous they refuse to listen to you.
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I have been using O2Pur since I got the free trial in April(?) 2016. I have always had any issues resolved quickly. Hold times have been minimal. Customer Service has been exceptional. Love the 24mg tobacco flavor! Occasionally, the battery or the tank breaks. They are always quickly replaced at no charge. I get 5 bottles of juice and a coil every month at their employee discount price. (It was the only price I could afford. They really worked...
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I ordered the starter kit for $4.95 and my card was charged over $70.00 so I call to return it and get a refund.A person with an accent who can barely speak English tried to talk me out of it. I know what I want and don't want when the CSR put me on hold for 15 mins. I kept calling back to get the same accent speaking *** who ended up being very rude so I sent everything back (because I'm not happy with it and no longer want it)and am expecting...
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Anonymous

Anonymous Thanks for the information...I will not order one!!

Anonymous

Anonymous What number did u call

I didn't like
  • Most ridiculous so called company policy
  • Hold times
  • Deception and lack of customer service
#946642

promotion for o2pur the company charged me 74.90 on my debit card on a unit supposed to be under 5.00 this is stealing money from a disabled man whose wife wants to quit smoking being on disability is tough enough without heartless b******* ripping off elderly people. they have horrible customer relations team. rude, inconsiderate, thieves, how dare they steal 1500% what they say they are charging and the treat me like I'm ***, though i must...
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Anonymous

Anonymous Most of the vape units I've used have a 5 on/5 off system. I believe this is to prevent accidentally turning it on and off when it's in a pocket or purse. The $75 rip off k...

I WOKE UP AT 3 SOMETHING LAST NIGHT TO FIND A HAVE A MESSAGE ..I STARTED TO DELETE IT BUT I SAW IT WAS A CONFORMATION SAYING MY EJUICE WAS ON ITS WAY.... AND THAT MY CARD HAS BEEN CHARGED 70$ ....I LIVE ON 400$ A MONTH AND WOULD NEVER PAY 70$ FOR THAT STUFF... I NEVER RECIEVED ANYTHING FROM THEM PLUS I DO NOT EVEN LIVE AT THAT ADDRESS ANYMORE... IM NOT GONE WAIT 30 DAYS FOR MY MONEY TO BE PUT BACK ON MY CARD YOUS TOOK IT OFF QUICK PUT IT BACK...
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1.1
#905892
I too ordered the E cigarette and was charged in 1 month $69.95 so I called and talked with someone from costumer service.They were VERY nice and VERY helpful. I was going to cancel the whole thing when they offered me employee pricing which turned out to be half off. The products, in my opinion, are excellent. Whenever I receive something I don't like they send something else, free of charge, and they also inform me of new flavor so and send...
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4.8
I liked
  • Ejuice
  • Product
  • Customer care
#855772
I got a phone number with my.trial kit. I called it when I found out that the fruit flavors were not satisfying and the strength was not satisfying. I called it when I could not figure out the instructions about all the pieces they sent me. It was very confusing. They were very helpful both times. They walked me through how to put the pieces together and how to use it. They also sent me a stronger liquid that was tobacco flavored. I like that...
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