Manufacturer: O2pur Category: Customer Care Clear all filters (7 of 7 reviews match)
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I ordered the starter kit for $4.95 and my card was charged over $70.00 so I call to return it and get a refund.A person with an accent who can barely speak English tried to talk me out of it. I know what I want and don't want when the CSR put me on hold for 15 mins. I kept calling back to get the same accent speaking *** who ended up being very rude so I sent everything back (because I'm not happy with it and no longer want it)and am expecting...
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Anonymous

Anonymous Thanks for the information...I will not order one!!

Anonymous

Anonymous What number did u call

I didn't like
  • Not good enough to rate
  • Hold times
  • Most ridiculous so called company policy
#946642

promotion for o2pur the company charged me 74.90 on my debit card on a unit supposed to be under 5.00 this is stealing money from a disabled man whose wife wants to quit smoking being on disability is tough enough without heartless b******* ripping off elderly people. they have horrible customer relations team. rude, inconsiderate, thieves, how dare they steal 1500% what they say they are charging and the treat me like I'm ***, though i must...
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Anonymous

Anonymous Most of the vape units I've used have a 5 on/5 off system. I believe this is to prevent accidentally turning it on and off when it's in a pocket or purse. The $75 rip off k...

I WOKE UP AT 3 SOMETHING LAST NIGHT TO FIND A HAVE A MESSAGE ..I STARTED TO DELETE IT BUT I SAW IT WAS A CONFORMATION SAYING MY EJUICE WAS ON ITS WAY.... AND THAT MY CARD HAS BEEN CHARGED 70$ ....I LIVE ON 400$ A MONTH AND WOULD NEVER PAY 70$ FOR THAT STUFF... I NEVER RECIEVED ANYTHING FROM THEM PLUS I DO NOT EVEN LIVE AT THAT ADDRESS ANYMORE... IM NOT GONE WAIT 30 DAYS FOR MY MONEY TO BE PUT BACK ON MY CARD YOUS TOOK IT OFF QUICK PUT IT BACK...
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1.1
#905892

O2pur Customer Care Review

#899830
1.3
When you call there they're always trying to tell you more have hidden for the automatic even though you try to stop it they keep trying to sell you something else
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O2pur Customer Care Review

#897597
2.2
I've had a lot better in one use and toss and better taste. O2Pure is one of the biggest rip offs I've ever witnessed. There customer service is rude and ubiquitous they refuse to listen to you.
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I too ordered the E cigarette and was charged in 1 month $69.95 so I called and talked with someone from costumer service.They were VERY nice and VERY helpful. I was going to cancel the whole thing when they offered me employee pricing which turned out to be half off. The products, in my opinion, are excellent. Whenever I receive something I don't like they send something else, free of charge, and they also inform me of new flavor so and send...
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4.8
I liked
  • Ejuice
  • Customer care
  • Product
#855772
I got a phone number with my.trial kit. I called it when I found out that the fruit flavors were not satisfying and the strength was not satisfying. I called it when I could not figure out the instructions about all the pieces they sent me. It was very confusing. They were very helpful both times. They walked me through how to put the pieces together and how to use it. They also sent me a stronger liquid that was tobacco flavored. I like that...
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