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NEVER EVER BUY FROM THEM

A few months ago I ordered a fan from Oshopping and it arrived broken, so I asked for a replacement and unfortunately, it arrived broken again, so I just requested for a refund, and they told me that it will be escalated. I waited for a month and received an approval with them, I am waiting for their update for my money and in the next 2 months, I heard nothing. I gave them another call back and asked for the status of the refund, and they told me that it is still not approved yet and I have to wait for couple more days. My money is with them for maybe 3 or 4 months now, and it seems that they have no plans on giving it back to me.
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ID
#1771695 Review #1771695 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$3100
Preferred solution
Full refund

NEVER TRUST OSHOPPING

I ordered a fan from oshopping, it was promised that the fan works well and with high quality, and fast delivery. I received the item after 2 weeks, and the item was broken, I contacted them to replace the fan, after weekthey send a new one and it broken as well and materials are the works, the fan was designed to have two heads but it cant even hold it up together.. I called right away to pull out the product then just get a refund since they seems to be playing with me, they pull out the broken product and replace it with a broken one too... I was told that refund will be granted after 2 weeks, but guess what, it's more than 3 months now or 4months and till now I havent receive my money back. I keep chatting with them but no response at all, I call them and look to a supervisor, but I got nothing but promise that they will process it. THEY ARE THE WORST EVER! OSHOPPING IS SCAM! GIVE ME MY MONEY BACK!
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ID
#1748106 Review #1748106 is a subjective opinion of poster.
Location
Quezon City, Manila
Service
O Shopping Customer Care

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