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O Brien Hyundai of Fort Myers

O Brien Hyundai of Fort Myers Reviews

www.hyundaioffortmyers.com
What is your customer experience with O Brien Hyundai of Fort Myers?

O Brien Hyundai of Fort Myers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

O Brien Hyundai of Fort Myers has 1.1 star rating from 3 reviews and consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Check recent O Brien Hyundai of Fort Myers reviews before visiting to gauge service quality.
  • Expect good location and product selection but evaluate pricing and offers carefully.
  • Confirm appointments and warranty handling in writing to avoid disputes.

Negative Feedback / Risk Areas

  • Frequent complaints cite rude staff and poor customer service at the service department.
  • Customers report warranty communication failures and long repair delays, fueling O Brien Hyundai of Fort Myers customer complaints.
  • Reports of misleading salesman behavior and high service prices have recurred.

Positive Feedback

Reviewers value the dealership location and product availability despite concerns about pricing and service.

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Media from reviews

O Brien Hyundai of Fort Myers - Dealership complaint
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Un T Wxw

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Verified Reviewer
| map-marker Fort Myers, Florida

O'Brien is gone

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AI Highlights
  • - The dealership was bought by Morgan Auto Group.
  • - The service has gone downhill, is overpriced, and the staff are rude; avoid this place.

This dealership was bought out by the Morgan Auto Group which owns around 62 dealerships and the service has gone downhill ever since, and it is now hit bottom. The service department is nothing short of an abomination; the service people are rude and services way overpriced. Avoid this place!

Cons:
  • Owned by morgan auto group

Preferred solution: Apology

User's recommendation: Avoid!

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Frank T Bvf

Horrible salesman

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AI Highlights
  • - Be wary of this dealership; don't trust Denys's sales pitches.
  • - Denys scheduled safety reviews but did not keep them.

Beware of buying from this dealership!! Dont believe anything the salesman Denys tells you.

I dont know if the other sales people are the same but Denys was the typical car salesman. They treat you like a king until the sale is made and then youre a nobody. He made several appointments with me to go over the safety features of my new vehicle and did not keep even one of them.

Excuse after excuse! Find a different Hyundai dealership!

Pros:
  • Location and product
Cons:
  • Poor customer service

User's recommendation: Don’t buy from Denys at O’Brien Hyundai.

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Jeanne G Nrz
map-marker Fort Myers, Florida

Dealership complaint

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AI Highlights
  • - Car wouldn't start; towed under extended warranty, picked up Feb 16 and still there Mar 31; warranty company reports no replies from dealership.

OBrien Hyundai in Fort Myers Florida

Car didnt start so towed to dealership was under extended warranty car was picked up on Feb 16 still there March 31 and the extended warranty company has not received any returns on their calls to this dealership or emails has not been replys back : one big run around

Loss:
$10
Cons:
  • Confusion when locating exact year for parts
  • Bad service department
  • Attitude about warranty their way or nothing

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy from O’Brian Hyundai and this is the new owners don’t buy from them O’Brien sold out went downhill from there

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