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NZSALE

NZSALE

www.nzsale.co.nz
What is your customer experience with NZSALE?

NZSALE Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • NZSALE has 2.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Do not buy from this company.", "Beware! All good if no issues. Terrible if any issues!", "Wouldn't as no service and now out of pocket and no goods.".

  • Consumers are not pleased with Discounts and Special Offers and Website. The price level of this organization is high according to consumer reviews.

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number refund items sale order phone service communication response emails
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Kelly L Ubq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Afterpay refund

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Order number 3883****

I have waited a whole week for this order to be refunded back to my afterpay,I've had it escalated,been promised the world by multiple messages yet it remains in my afterpay account as an active order.

All I want is for the order to be refunded back to afterpay as it has been cancelled,I prefer not to put bad reviews online and would rather give hour team one more chance to rectify this as I legitimately like your site!

Please help,today.

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Preferred solution: Full refund

SUZANNE M Gxo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

That not real good at all in getting back on to the sale.

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Some are good but others are not. I had a bag went missing post said it delivered but not to me no one in my st had it but nz was a bit rude then all this stuff happen like cut off.

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Resolved
Aija Fti

Resolved: Items not supplied, will not return emails!

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Absolutely disgusted in the lack of communication from this company. Items purchased in January of 2025 (now mid March) have not been supplied, apparently sent but the tracking details are false, multiple emails and contact form submissions with not a SINGLE reply!

No phone number and the registered email for the business on the NZBN register bounces. A refund for items not supplied should not be this difficult to process!

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User's recommendation: Do not buy from this company.

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Anonymous
map-marker Auckland, Auckland

Non existent customer service. Only partial refund.

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I returned an item and after close to 6 weeks and 5 emails later I finally received a partial refund. No response to my messages or way to get my money back now they think they've closed my case. Scammers.

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Resolved
Harly Mnb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: 2 items not delivered with my order. Order number provided and shipping paid but no assistance from NZ Sale.

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Updated by user Dec 02, 2024

Company fixed the issue and I have been provided with apology. The situation has been resolved.No need to contact me again. Thanks.

Original review Nov 25, 2024

I have asked for someone to ring me re my missing items.

I have given them my phone number and asked them to ring.

Debbie 02190****

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User's recommendation: Wouldn't as no service and now out of pocket and no goods.

Roslyn S Zxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Auckland, North Island

Devastated! Kids christmas presents have been damaged from a purple shampoo leaking and damaging the goods. I have had no contact from them whatsoever. NZPost is how I found out what was happenin

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Extremely disappointed and stressed! No communication and no way to contact them other than via their online message service.

I have not had a response from this either!!! A few days out from Christmas, gutted and angry!!!

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Loss:
$400
Pros:
  • Nil

Preferred solution: Full refund

User's recommendation: Beware! All good if no issues. Terrible if any issues!!!

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