NZSALE Reviews
NZSALE Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NZSALE has a 2.3 star rating from 5 reviews and an overall negative customer sentiment; consumers report dissatisfaction with customer service and refunds and note the price level is high.
Key Takeaways for Future Customers
- Read NZSALE reviews before buying and expect possible refund delays.
- Be cautious with orders that require prompt delivery or reliable customer service.
- Keep records of orders and tracking if you need to pursue refunds or replacements.
Negative Feedback / Risk Areas
- Frequent customer complaints about no replies and non existent customer service.
- Refunds delayed or partial refunds after weeks and multiple messages.
- Missing or undelivered items, false tracking, damaged goods, and high prices.
Positive Feedback
Some customers said certain orders were fine and one reviewer expressed a liking for the site despite issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NZSALE has a 2.3 star rating from 5 reviews and an overall negative customer sentiment; consumers report dissatisfaction with customer service and refunds and note the price level is high.
Key Takeaways for Future Customers
- Read NZSALE reviews before buying and expect possible refund delays.
- Be cautious with orders that require prompt delivery or reliable customer service.
- Keep records of orders and tracking if you need to pursue refunds or replacements.
Negative Feedback / Risk Areas
- Frequent customer complaints about no replies and non existent customer service.
- Refunds delayed or partial refunds after weeks and multiple messages.
- Missing or undelivered items, false tracking, damaged goods, and high prices.
Positive Feedback
Some customers said certain orders were fine and one reviewer expressed a liking for the site despite issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Afterpay refund
The reviewer tried to contact the company before posting this review.
- - Refund to Afterpay not yet processed after a week.
- - Escalations with promises, but it remains active in Afterpay.
Order number 3883****
I have waited a whole week for this order to be refunded back to my afterpay,I've had it escalated,been promised the world by multiple messages yet it remains in my afterpay account as an active order.
All I want is for the order to be refunded back to afterpay as it has been cancelled,I prefer not to put bad reviews online and would rather give hour team one more chance to rectify this as I legitimately like your site!
Please help,today.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThat not real good at all in getting back on to the sale.
The reviewer tried to contact the company before posting this review.
Some are good but others are not. I had a bag went missing post said it delivered but not to me no one in my st had it but nz was a bit rude then all this stuff happen like cut off.
Resolved: Items not supplied, will not return emails!
- - Lack of communication from the company.
- - Purchases from January 2025 not delivered; tracking inaccurate.
- - Emails and phone support are unavailable.
Absolutely disgusted in the lack of communication from this company. Items purchased in January of 2025 (now mid March) have not been supplied, apparently sent but the tracking details are false, multiple emails and contact form submissions with not a SINGLE reply!
No phone number and the registered email for the business on the NZBN register bounces. A refund for items not supplied should not be this difficult to process!
User's recommendation: Do not buy from this company.
Auckland, Auckland
Non existent customer service. Only partial refund.
- - I returned the item and received a partial refund after nearly six weeks.
- - Five emails had no response and the case was closed.
I returned an item and after close to 6 weeks and 5 emails later I finally received a partial refund. No response to my messages or way to get my money back now they think they've closed my case. Scammers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: 2 items not delivered with my order. Order number provided and shipping paid but no assistance from NZ Sale.
Company fixed the issue and I have been provided with apology. The situation has been resolved.No need to contact me again. Thanks.
I have asked for someone to ring me re my missing items.
I have given them my phone number and asked them to ring.
Debbie 02190****
User's recommendation: Wouldn't as no service and now out of pocket and no goods.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Auckland, North Island
Devastated! Kids christmas presents have been damaged from a purple shampoo leaking and damaging the goods. I have had no contact from them whatsoever. NZPost is how I found out what was happenin
- - No communication options besides the online message service.
- - I have not received any response.
- - A few days before Christmas, I feel gutted and angry.
Extremely disappointed and stressed! No communication and no way to contact them other than via their online message service.
I have not had a response from this either!!! A few days out from Christmas, gutted and angry!!!
- Nil
Preferred solution: Full refund
User's recommendation: Beware! All good if no issues. Terrible if any issues!!!
Companies Similar to NZSALE
Ozsale
“There is no customer service. Not able to talk a human person. Have ordered before with no complaint.“
BoxHero Underwear
“When I received my order, I inspected my underwear and discovered two of my underwear had holes on the...“
Cozislides
“I've sent several emails,have chatted with a cozislides representative named Kevin. Shortly after I...“
CARIUMA
“Respond and not make me jump through hoops to have my PAID ORDER completed. I want either my shoes that...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation