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They don't answer calls i have tried so many times
Far Rockaway, New York
Bad call-in experience
So I called in today to request changing my mailing address and ask for sending my insurance card. The woman said they couldn't do it at same time, I had to update my address first. During the whole conversation, her attitude was like she was so busy and impatient. After I provided my new address, I asked her to repeat my address again just to make sure she got it correct, and she replied me said she had the address I just gave her, and then goodbye. What kind of manner was that? Did she really got any kind of training to treat their customers??
New York, New York
Reason of review
Poor customer service
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