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They don't answer calls i have tried so many times
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ID
#2281341 Review #2281341 is a subjective opinion of poster.
Location
Far Rockaway, New York
New Reviewer

Bad call-in experience

So I called in today to request changing my mailing address and ask for sending my insurance card. The woman said they couldn't do it at same time, I had to update my address first. During the whole conversation, her attitude was like she was so busy and impatient. After I provided my new address, I asked her to repeat my address again just to make sure she got it correct, and she replied me said she had the address I just gave her, and then goodbye. What kind of manner was that? Did she really got any kind of training to treat their customers??
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ID
#1546260 Review #1546260 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Poor customer service

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