marlyn v

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Housekeeping NYC left my studio apartment dirty

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I payed $150 plus $20 tip to deep clean my apartment Housekeeping NYC did an incomplete job

The cleaning lady did not clean my bathroom, kitchen floor and did not clean my books and bookcases and did not sweep under my bed The cleaning lady took 4 hours and left my studio apartment dirty. I contacted manager Mary and she asked for more money to complete the cleaning. Thats totally unfair

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Loss:
$170
Pros:
  • Cleaning person was on time
Cons:
  • Housekeeping nyc did not deep clean my apt
  • Service charges are too high
  • Awful customer service

Preferred solution: Complete deep cleaning

User's recommendation: Save time and money and hire another cleaning service company

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