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NUXE

NUXE Reviews

www.nuxe.com
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NUXE Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Consumers report negative sentiment: recent recommendation says "beware. scam", reviews note poor customer service and a high price level.

Positive Feedback

Some customers received an apology and a 10% coupon, showing attempts at remedies and occasional discounts and special offers.

Negative Feedback / Risk Areas

  • Frequent shipping delays and lost orders described in NUXE reviews.
  • Slow, unhelpful customer service and limited contact options.
  • Refunds delayed or incomplete and disputes over shipping costs.
  • Complaints about high price level and dissatisfaction with discounts.

Key Takeaways for Future Customers

  • Read NUXE customer complaints and recent reviews before ordering.
  • Expect possible issues with shipping and refunds; confirm policies on shipping costs.
  • Consider whether the price level and available offers justify the risk given reported customer service problems.
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Media from reviews

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Anonymous
map-marker Ford City, Pennsylvania

Never received

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AI Highlights
  • - Order Dec 3; confirmed, but delivery never arrived.
  • - Dec 21: refund in process minus shipping; no reship offered, 10% coupon for next order.
NUXE - Never received
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december 3 i ordered product. it was confirmed.

after two weeks i tracked delivery. it wasnt even close to my home. after 1 more week tracked it again. still in same location.

i contacted shipper and they told me to contact retailer. no reason given. no way of calling nuxe.

after 40 minutes trying to navigate customer service i chatted with nuxe AI customer service. two days later

i got an apology and an offer of refund.

i asked that they re-ship product by another carrier overnite at no cost to me. 4 days passed. no response. i continued to ask for a response.

they finally responded and told me they could not add anything to that order. wanted me to place another order or accept a refund MINUS the current shipping costs of products i had not received. i said i wanted a full refund including shipping costs. no response.

finally they responded december 21 telling me my refund is in process minus the shipping but gave me a 10% coupon for my next order.

scammer big time. still no refund on my credit card

User's recommendation: beware. scam

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